Westbury FIAT
Westbury, NY
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163 Reviews of Westbury FIAT
waste of time, The GM reached out but it was too late. Visited this dealer to purchase a Giulia. I had to leave and go to another dealership due to one of the wor The GM reached out but it was too late. Visited this dealer to purchase a Giulia. I had to leave and go to another dealership due to one of the worst car buying experience. Test drove one with the sales representative Paul Sapienza, sat down with him and after detailing the options I wanted he found a car matching them, but it was not in their stock. I left with the understanding that I wanted that car and would call back to finalize details. I called back the day after asking for the person I spoke with and it was not available. I called later and finally I got him on the phone and I asked some basic questions at what point he started being uncomfortable and pushy for me to go back to the dealership. I kindly requested some financial information and he told he had to look into that and would call me back. Needless to say no call back. I once again call the dealership and the person who answered the phone said told me that the salesperson was not there. I called again I was able to get the sales person on the phone and asked my questions again and he told me that he had to get to his desk to grab the info, at which point we got "disconnected". I called back right away and now, a fraction of second later, the person answering the phone told me that the sales person was not there. I pointed out disappointed that I was literally just speaking to the guy, so now he miraculously is able to get me the sales person on the phone. Needless to say no info was provided and I had to go back to the dealer. Once I arrived the dealer was almost empty. Started talking to the sales person who made me wait another 15 minutes claiming to look over to see if another car was in stock that matched my specs. He came back showing me that he was able to find the car that I wanted, and I told him that it was the exact same car I choose in precedence. So I asked for a lease quote with specific conditions, that I repeated from the beginning, asking for money factor, residual, etc. etc. The sales person came back with a piece of paper with sporadic info not even matching my criteria. At this point I decided to leave since it was just a complete waste of time. More
Great Dealer. It was my first time going to this dealership and I was helped by Paul Sapienza. It didn't take long before I drove my first Fiat 500. First of all, P It was my first time going to this dealership and I was helped by Paul Sapienza. It didn't take long before I drove my first Fiat 500. First of all, Paul was such a pleasure to deal with. He was honest and to the point, which I greatly appreciate since you get a lot of BS from a lot of dealerships/sales people. I went to 2 dealerships prior to going to Westbury Fiat, and the prior dealerships' service were subpar compared to Paul's/Westbury Fiat's. I definitely recommend Westbury Fiat to any one interested in Fiats or Alfa Romeos. I also would like to recommend Paul Sapienza to anyone interested in going to Westbury Fiat as he is a real sales professional. Great service by Westbury Fiat. More
Very Professional dealership I recently purchased a pre-owned vehicle from Fiat/Alfa Romeo of Westbury. I live in New Jersey and was somewhat leery of travelling to Long Island f I recently purchased a pre-owned vehicle from Fiat/Alfa Romeo of Westbury. I live in New Jersey and was somewhat leery of travelling to Long Island for the purchase. I soon learned that I needn't have been concerned. Everyone I dealt with was knowledgeable and extremely helpful. My salesperson, Paul Sapienza (a car guy!) was a pleasure to deal with along with Steve Rosen the pre-owned manager and Mike Mineo the GM. I found that purchasing a vehicle from Fiat/Alfa of Westbury was overall a pleasurable experience More
Fiat of Westbury is a class act. I bought a 2018 Alpha Romeo Stelvio and the experience was a pleasure The entire staff is second to none. I highly recommend this dealership I bought a 2018 Alpha Romeo Stelvio and the experience was a pleasure The entire staff is second to none. I highly recommend this dealership More
Very knowledgeable and pleasant to work with I leased a 2017 Fiat 124 Spider Abarth about 2 weeks ago. My experience was great because Cammy Mezrahi was very professional and knowledgeable. A pe I leased a 2017 Fiat 124 Spider Abarth about 2 weeks ago. My experience was great because Cammy Mezrahi was very professional and knowledgeable. A pet peeve of mine is when a salesperson does not return your calls, especially when they say the would. This is why I did not lease the car from the first dealership I went to. Cammy returned my calls and was on top everything. She was very pleasant to work with and I did not feel pressured into leasing the car, so it was a very enjoyable and smooth process. I will definitely be recommending this dealership to my friends and family. More
Lease of a 2016 Fiat 500X We were looking to trade in our 2011 Kia Soul and initially replace it with a new one. We did cross shop a couple of other brands like Honda, Mini, Je We were looking to trade in our 2011 Kia Soul and initially replace it with a new one. We did cross shop a couple of other brands like Honda, Mini, Jeep, and Fiat. We like the styling of the 500 L and 500 X and based on the sales experience, the styling, the equipment and price of the 500X Lounge we decided to switch and get that model. The staff were very nice, professional, and while motivated were not pushy which often occurs in car sales. I am very satisfied with my experience at Westbury Fiat and would recommend them to anyone shopping vehicles in the types they offer. More
Fantastic Service Bought a Fiat Sport here last weekend, after an unfortunate experience at the Fiat of Manhattan dealership. I highly recommend this dealership - abso Bought a Fiat Sport here last weekend, after an unfortunate experience at the Fiat of Manhattan dealership. I highly recommend this dealership - absolutely no sales games. More
423 miles to get the Fiat 124 Spider we wanted !!!! My story starts with 8 months of working with Ms Millie Snyder, Fiat Sales Leader for Pomoco Chrysler- FIAT in Newport News, VA. I live in Yorktown, My story starts with 8 months of working with Ms Millie Snyder, Fiat Sales Leader for Pomoco Chrysler- FIAT in Newport News, VA. I live in Yorktown, VA. Once the 124 Spider was announced, I wanted one as I had owned the Spider while stationed overseas in Germany in 1977. It was a great car - but production stopped in 1982. Millie called when each of the THREE 2017 Spiders they were allotted arrived and I drove two of them. That experience and the reviews from Car & Driver / Consumer Report convinced me. However, when we chose what we wanted, Pomoco said it would be 5-7 months before my car would be delivered to VA. So, I went to the FIAT USA web site - and was amazed that I could search the "on the lot" inventory of every Fiat dealer in America. Applying all of the site filters, I found the Spider Lusso with the color, interior, and option package we wanted. 2 POPPED up. The second one was in Pascagoula, Mississippi----so I called Westbury Fiat. They has 7 on the lot waiting for sale. It was Veteran's Day -- but THEY were open. Ms. Cammy Mezrahi dealt with all of my questions, requests for cell phone pictures of the odometer, and customer negotiation shenanigans in a most professional and genuine fashion. I flew into Islip. Long Island and picked up our Spider 3 days later. That was essentially cheaper than having it shipped to VA. THAT WAS CONTEXT. Here is the review: When I arrived at Westbury Fiat in the afternoon on 16 Nov 16, Cammy, Ms Debra Javaherian, and Colin Michie were ready !!!!! The new car was completely prepped, had a full tank of premium fuel, and a table was prepared with all of the paperwork to quickly execute the sale. Ms. Mezrahi did an incredible job of orienting me to the 2017 Spider----- as it was a bit different that my 1977 version. Both Colin and Debra were involved as an out of state deal required running paperwork to the Company Hqs. for verification (off-site). 2 hours after I arrived, I was headed to my hotel in Westbury in anticipation of driving my new Spider home the next day (423 miles) . Hardest part of this transaction ---the Verrazano Narrows bridge at 5:30 a.m. I paid a little over $31K for this wonderful car, but $16 for a really bad driving experience is something I will remember for a long time. The car performed well on "it's break-in drive". Oh, by the way, POMOCO Fiat comped me the VA state inspection and assigned me to it's Spider team the next day after my return. GT - Yorktown VA More
Purchased Used/Off-Lease Vehicle My overall experience buying a used car from this dealership was excellent. Colin was friendly and easy to work with from the initial test drive thro My overall experience buying a used car from this dealership was excellent. Colin was friendly and easy to work with from the initial test drive through negotiating the entire deal (trade-in value, final price, registration transfer, etc). The financing aspect was handled at another location down the road at the large Jeep-Chrysler-Dodge dealership (as FIAT owns them), and this was much more impersonal and like an assembly-line; the guy there was really pushing their extended warranty and was making up some crazy sales pitches. If you've ever financed at a dealership though, that is to be expected. Their service center is great though - a few weeks into owning my car I noticed a noise from a wheel; they fixed the issue at no cost (still under warranty), and were very friendly and efficient - they also have a shuttle and loaner cars, which is nice. The free yearly inspections for life of ownership and oil changes at the dealership are a very nice addition. With all of that being said, I would definitely consider buying another vehicle at FIAT of Westbury. More
Consider FIAT I have purchased many cars from various dealerships, this experience was a really good one. The sales staff and manager I dealt with were really nice I have purchased many cars from various dealerships, this experience was a really good one. The sales staff and manager I dealt with were really nice and knowledgeable. More importantly I really love the 500x , this is a really nice car. Bravo!!!!! More