Westbrook Toyota

I have purchased several cars from this dealership and I keep coming back. Though I have worked with several capable managers, Deb Novack, my sales person, is my primary reason for being a steady customer. keep coming back. Though I have worked with several capable managers, Deb Novack, my sales person, is my primary reason for being a steady customer. Toyota makes a good product; the dealership is honest and fair. More

Deb was very approachable, knowledgable and helpful in deciding which new car would best suit our needs. She took her time, answered all questions and was personable as well. The car was ready as promised deciding which new car would best suit our needs. She took her time, answered all questions and was personable as well. The car was ready as promised, had the features we requested and deb did an excellent job explaining the various amenities, necessities as well as setting up my iPhone, including iPod. We were very pleased with her service and we hope that when my husband is ready for a new car, she'll still be there! Regrettably, the manager who handled the paper work spoiled the mood a little bit for us by coming on too strong about purchasing additional services that we really are not interested in. The reasoning behind getting tire and rim protection she provided is unsubstantiated at best (I have bought and sold many cars in my life and no one has ever deducted money for scratches on rims.... Give me a break!). In my opinion, Toyota should have a policy that allows the customer to state upfront that they do not want sales pitches for services, warranties etc. Overall our experience was excellent and I LOVE my Venza !!!!'!!!!!!!!!!!! Thank you again, Emmy More

No drips, no runs, no errors ... the car is sealed tight! Our 1992 Toyota Corolla is getting 28 mpg in town and 32mpg on the highway ... why would I possibly want to trade it in? I found the free inspec Our 1992 Toyota Corolla is getting 28 mpg in town and 32mpg on the highway ... why would I possibly want to trade it in? I found the free inspection to be complete, and the explanation of maintenance serices to be thorough. It is not only a benefit to the automobile owner, but also to the service department. Use of a free loaner car is a bonus. More