Back

Westboro Toyota - Service Center

Westborough, MA

4.3
1,603 Reviews

1,603 Reviews of Westboro Toyota - Service Center

Sort by
August 23, 2023

Customer service is awesome. They go over everything in detail and give accurate wait times. More

by BRNDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Stamoilis
August 23, 2023

Timely responded with good customer service and good communication. Would very much to recommend to others. More

by Nitaya piemkoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

We were satisfied with our experience at the dealership. Everyone seemed to be doing their best to get our problem resolved. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Jodi kept me updated concerning muffler issues with my Camry. I appreciated that she gave me options in planning repairs. More

by Effilpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Took 25 minutes for a rep to check me in. Oil and filter change is outrageously overpriced. Over $100 for a simple oil and filter change. More

by JERRYWOOD45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Kevin was great when explaining what my car needed done. He was courteous and respectful. More

by SINGLETONCLAUDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

I drive out of my way to go to this dealership. I have found many honest and kind, people that work here. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Blount
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

I took the car in for an oil change and routine maintenance. They kept me informed about the progress and wait time. They gave me a $5 token to use in the on-site cafe. Comfortable waiting room More

by PKEMPSHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
August 23, 2023

Delay 2hrs 30 mins Not first come first served service Buying a car years ago 2years and I have problem with tires? , tires weren’t change before I bought it there is nothing genuine at westboro Toyota More

by TIMOTHYOTOOWESELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
August 23, 2023

Service manager is outstanding and patient everyone at the dealership are always busy fare pricing a little busy at times I recommend this dealership to friends More

by TFGEORGE543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake is the most courteous and helpful phone person I’ve ever talk to in my life and he has help with every problem I have ever had *outstanding employee
...
98
...