Back

Westboro Toyota - Service Center

Westborough, MA

4.3
1,603 Reviews

1,603 Reviews of Westboro Toyota - Service Center

Sort by
September 01, 2023

Their service department is always knowledgeable, courteous and friendly and they communicate any vehicle issues very well. More

by Marshall Gould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

My first time bringing my car here. I was able to get in the next day! There were some odd noises from the rear of the car. quickly diagnosed and started the repairs asap… More

by alexandra_pantos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

This dealer is very professional and they know what they are doing. They will help you to find the right price and the right financing. More

by linepatriciajeanlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
August 31, 2023

friendly, quality service. solid knowledge and experience. what a great team. they made every step along the way easy and comfortable. More

by newtonbindery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Love the vip service! However I emailed explicit instructions how to find my car at my workplace and neither driver got those. Both got lost and I had to talk them through More

by APRIL.PAUL
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
August 31, 2023

Went in for diagnosis. Was told I needed Rack and Pinion. Told one price then it changed. Asked for written estimate and was told they would email but they never did. Recei More

by VETERANS07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which Juan. Service writer
August 31, 2023

Tried to charge me $684 for a new heat shield brought it to a mechanic down the street put in a nut and bolt for free More

by Michaila.parent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Everything went great, good communication! Oil change, tire rotate and balance and tire leak repair performed. More

by Kcmanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I brought car in because blower went. As soon as I drove it away the blower didn’t work on 1-3 speeds- only 4th speed. Brought it back 2 times, said it was resistor and had to bring it ba More

by CHRISTINE.GALEUCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not blaming the service rep
August 30, 2023

Clarity on service provided is required. Should Provide a comfortable interaction Time for service should not be more than estimated More

by SRINI THOTAKURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
93
...