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Westboro Toyota - Service Center

Westborough, MA

4.3
1,603 Reviews

1,603 Reviews of Westboro Toyota - Service Center

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September 08, 2023

Courteous, friendly, efficient, nice waiting area, clean, knowledgeable, coffee available if you want, in and out in a reasonable time More

by SANDRACOLANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Excellent service finished in the time they said it would be done, even with staffing being short. More

by BTLT6PLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician , Marcos Vazquez, Braeden Stamoilis
September 07, 2023

They are very responsible and customer focused. Everyone we worked with was extremely helpful with very timely service More

by JIM.OCCHIALINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

I brought the car in for it’s maintenance check and neglected to get the paperwork. I requested the paperwork emailed to me and it never got it. More

by MARGARITAPOMARE
Recommend Dealer
No
Employees Worked With
Juan Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Except for the long waiting time(1 houŕ and a half) the service was excellent. More

by FLAMBERT1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
September 07, 2023

Ease of making an appointment that was convenient for me. John was extremely professional, knowledgeable and a great ambassador for the Toyota brand. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

They were very thorough and professional. Explained things clearly. Reviewed the mailings from Toyota and explained pricing up front. I used a mailer coupon for the first Tim. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Very professional and delivered when promised Checked over my car for possible recall. Everything ok More

by Lindalambrecht57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

I have had 2 Rav4's I have served them at westboro and have never had a bad experience More

by JOt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

I waited two hours to get my inspection sticker done and I had an appointment and they did not do it. I ask them. Why is it taking so long they said other cars ahead of you, I always knew Westboro Toyota, i More

by AGANEJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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