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Westboro Toyota - Service Center

Westborough, MA

4.3
1,601 Reviews

1,601 Reviews of Westboro Toyota - Service Center

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February 26, 2023

Friendly, knowledgeable staff; expert, caring & thoughtful service. Staff gives honest advice and various service options and they respect the opinions & concerns of the vehicle owner. Have had all More

by RNIEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Absolutely brilliant and courteous service team. They have my repeat business for sure. Highly recommended! More

by NEETUGUPTA1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Outstanding thankyou to make sure I had a ride home and pick up didn’t have to spend more money than I had too More

by KEVINWALSH01959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

You returned my car back after a tire rotation with a low tire light on and drove back to my house. Awful More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Salesperson was easy to work with. Unfortunately there was a tremendous amount of waiting around time on two different occasions due to salesperson not being allowed to make decisions More

by Mitchelec1
Recommend Dealer
Yes
Employees Worked With
Robert Terrell, Darmy Grullon
February 24, 2023

Professionally efficient and great customer service! Friendly employees that make this my go to Toyota Dealer! Cudos to Jody! More

by PRALDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Overall good service and the vehicle is back to its original condition. It took more time but that was due to insurance taking time for estimates. More

by EVITA_1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Stamoilis
February 23, 2023

We have been pleased. They are not hard sell and make you feel uncomfortable. Definitely would recommend More

by LMORGAN2
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People answering phone to make service appointment are Outstanding and very accommodating
February 22, 2023

It is really good service. The service guy was showing professional skill. I am happy to be there More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Service was great, the advisor John was excellent. My car was done sooner than I thought and I was updated throughout More

by Meat11
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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