1,601 Reviews of Westboro Toyota - Service Center
In all my dealings with Westboro Toyota,, their staff have been polite helpful and thorough. have been polite helpful and thorough. More
Jody was professional and expedient with my appointment. I was in/out of there in a very reasonable amount of time. I was in/out of there in a very reasonable amount of time. More
Service was great, especially the service technician Kevin figueiredo. 10/10 would recommend !!! Great work Kevin figueiredo. 10/10 would recommend !!! Great work More
Excellent dealership with great customer service, Service does a great job. I just wish they would start washing cars again. It was a great perk. does a great job. I just wish they would start washing cars again. It was a great perk. More
Required service was leaking oil which started after previous oil change. Required to pay for broken oil something. How was it broken when previous oil routine service was recent with no leak. Unsati previous oil change. Required to pay for broken oil something. How was it broken when previous oil routine service was recent with no leak. Unsatisfactory response from service advisor when questioned about cause and why I am paying. Long time customer with numerous new cars purchased at Westborough Toyota More
Always friendly and professional. Got in and out quickly. Have been a customer for twenty five years. Got in and out quickly. Have been a customer for twenty five years. More
There is a closer dealership but I still go to Westboro Toyota because they have great customer service and support and are honest. Toyota because they have great customer service and support and are honest. More
Quick response to my arrival…Marcos patiently responded to my detailed request for service…useful information about expected charges for service including my mention of “a rattle under the vehicle”…..waiti to my detailed request for service…useful information about expected charges for service including my mention of “a rattle under the vehicle”…..waiting area was crowded (about 10 people), but still comfortable including “coupon” for cafe use…enjoyable cafe choices…Hourly rate seemed high but expected…Feedback about tech.’s work on my car, the inability to replicate “the rattle”, and recommendations for future tire purchase seemed thorough. It was a “rapid-fire presentation re: the bill so I had to slow Marcos down but I appreciate also the volume of work and calls in this dealership. I spent 3.5 hours there. The charge was near $500…I don’t want to think about the charge when I have to take care of a car problem. It has been rewarding to get good warranty service in the past and I expect to do some price comparisons in the future. I will recommend Westboro, however, for sales and service . More
Always friendly and professional. The only negative is that a few times it takes longer than initially said. The only negative is that a few times it takes longer than initially said. More
Excellent, timely service. This visit was the best and really appreciate the service and helpfulness of service representative. This visit was the best and really appreciate the service and helpfulness of service representative. More