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Westboro Toyota - Service Center

Westborough, MA

4.3
1,599 Reviews

1,599 Reviews of Westboro Toyota - Service Center

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March 26, 2023

Zero communication about time of service and lack of support to customers waiting long for their car More

by SEANDAVIS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Brought in two vehicles in and work done very timely. Very good staff and communication. More

by GONEMEMORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Professional, cheerful and well communicated, Kevin kept me abreast of findings, progress, and cost estimates. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Lies, lies, lies. If going lie..get story aligned with others. Very disappointed-your lose More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Had my Audi inspection done. Kevin was very helpful and they did it quickly. Very professional. More

by Petro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Friendly staff only issue I have is the hour and a half time for a oil change in the wheel rotation does seem a bit long, considering anything in about 30 minutes More

by mbork.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

My service adviser John did really good. He is professional and patient. This is third car I bought from Westboro Toyota and like this dealer More

by GQIU2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Nice dealership with professional and attentive staff. Visits for vehicle service are well organized. Service department keeps you in the loop regarding your vehicle until your visit is over. More

by JPC116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Good price, great service. Kevin top notch ill recommend both westboro toyota and Kevin to my friends More

by DON80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

I received my 10,000 mile service and it went very smoothly. The customer service was excellent. Thank you More

by BRITRAPOSA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
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