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Westboro Toyota - Service Center

Westborough, MA

4.3
1,599 Reviews

1,599 Reviews of Westboro Toyota - Service Center

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April 04, 2023

This dealership is very knowledgeable and very coordinated. Dropped off my car for maintenance and was completed earlier than anticipated. More

by JSAW482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

They are always available and fix anything timely. It would be nice if they fixed or replaced old or missing screws and fasteners. Just had a bumper taken off to replace head light assemblies- bumper More

by M_SCHMIDT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Job well done. Fully satisfied on work performance . Thank you to the mechanics also to Juan Melendez. More

by GRABUYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to the mechanics who did the job.
April 04, 2023

They answered all my questions regarding the problems with my car and ordered all parts needed right away and booked me an appointment for the next day!Very professional! More

by Vsterjanaj
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

I found them Knowledgeable and caring . Although I’d to go multiple times for the same problem, finally it was fixed More

by Pranab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Westborough Totota has a great service department under the excellent management of Alfredo Lopes. He is a great communicator, reliable estimator, and delivers what he commits to. He is also willing to go More

by LIZ.REISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasminde? in the Service Dept.
April 04, 2023

Westborough Toyota does excellent work and is a great value. Every employee genuinely seems to want to make the customer's experience pleasant. Good work. Quick. Reasonable prices. More

by Tglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Tglover responded

Thanks for a pleasant experience and great work!

April 03, 2023

Mileage went down after service. Didn’t get proper response back. Work report was shared with sales team and they wasted my time by sending messages about vehicle buyback. Wh More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

John told me how long it would take for the car to be fixed. He came back to tell me more things needed to be done and he quoted the price.He explained things nicely. More

by JMDESANTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
April 02, 2023

Always cordial and deliver maintenance in reasonable time .. relaxing chairs and refreshments available during the wait More

by Pauloconne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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