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Westboro Toyota - Service Center

Westborough, MA

4.3
1,601 Reviews

1,601 Reviews of Westboro Toyota - Service Center

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May 14, 2023

When I was thinking of purchasing my vehicle and was at the dealership I asked a customer, who was waiting for her vehicle at the service department, what her experience was there. She was the reason I pur More

by GAILTYME17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

Fast efficient. Clean waiting area They do good work and give honest service advice. Easy to do business with More

by PUKAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

The staff is friendly - from the person who greets me to the service advisor. The waiting area is great - love the ability to work while waiting. More

by PATTI.HALEY@OUTLOOK.COM
Recommend Dealer
Yes
Employees Worked With
Miguel Carrillo, Miguel Carrillo
May 12, 2023

We have bought six cars from Westborough Toyota over the years. We wouldn’t go anywhere else. Always a great vehicle at a fair price. More

by linda.hester
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Tonelli
May 12, 2023

I find Westborough Toyota to be as reliable as the cars they sell. That's it. More

by KENDP@VERIZON.NET
Recommend Dealer
Yes
Employees Worked With
Marcos
May 12, 2023

My service was quick and easy and at the right price. I really like the convenience of dropping off my car early given that I work next door. More

by JGPBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

The service was very good. I accomplished everything that I wanted checked on my vehicle More

by KINGEDDIE1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

A 30 minute oil change took 2 1/2 hours And oil change appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable. More

by mbork.1
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
May 12, 2023

John Hansen is the primary reason why we continue to use Westborough Toyota (despite the age of our [2013] RAV4). His courteous service, attention to detail and through follow-up are outstanding (we have fo More

by Marizelle Montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

The service delivery is great but for reason it feels as though the dealership sometimes provide poor advice thus customers end up paying for parts they don't need.For example I spend a lot of a pre-certifi More

by MUGAMBEUSAMA@YAHOO.COM
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
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