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Westboro Toyota - Service Center

Westborough, MA

4.3
1,602 Reviews

1,602 Reviews of Westboro Toyota - Service Center

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July 20, 2023

Awesome customer service. The salesman Leo treated us well and had a great overall experience More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Nowadays the service costs at Westboro Toyota is comparable to other service agencies. Juan took care to ensure that all tests are conducted to keep my plug-in Prius roadworthy. At the end one of th More

by Ryan B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Has gone downhill since I first started taking my prius here for service 20+ years ago. Greasy fingerprints inside car and dirt smudges on seat back after servicing. They assign one rep to manage your serv More

by CARYNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braeden Stamoilis
July 20, 2023

The service center was very patient and courteous, listening carefully to my concerns and spent considerable time with me to make sure I was satisfied with how the car was operating. Their expertise w More

by scott.rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
July 19, 2023

I have been going to Westboro Toyota to purchase and service my vehicles for 20+ years and I have been very happy. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez
July 19, 2023

It took extremely long time to fix my tire and I have to come next day because did not balance the wheel, car was shaking,vibrating More

by @saly
Recommend Dealer
No
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
July 19, 2023

Regular maintenance was expedient and professional, and on schedule. xxxxxxto service writer Braeden for smooth delivery. More

by jbrucemcrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Stamoilis
July 16, 2023

1…why didn’t state inspection detect worn out rear brakes one week ago ? 2…why don’t mechanics wipe dirt off wheels after break job ? More

by MARK.CAPLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

The time to service my vehicle was less than anticipated. Every staff person was professional and kind. More

by K.PROCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The wonderful person who teleworks from AL
July 15, 2023

Not an easy job on a Friday in the summer with vacations and sick call ins More

by TAYRICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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