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Westboro Toyota - Service Center

Westborough, MA

4.3
1,603 Reviews

1,603 Reviews of Westboro Toyota - Service Center

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August 03, 2023

Excellent service. John has been great! Have been going here for many years and have always dealt with John. Consistent good quality. More

by RAE4467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Letitia Buchanan-Barnes
August 03, 2023

Just OK. Pretty mich what you might expect from other dealerships. One difference-Westboro does not give you links to “under the hood” pictures or a video (wh More

by Old guy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

My salesperson was Robert Terrell - he was excellent in all aspects of the buying experience. More

by jjy
Recommend Dealer
Yes
Employees Worked With
Robert Terrell and Ricardo …, Darmy Grullon
August 02, 2023

Alfredo Lopez is the most professional service manager I ever dealt with. He is courteous and very helpful. My wife and I always maintain our toyotas there. I went for the state inspection sticker and they More

by MAMDOUH_IBRAHIM
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez
August 02, 2023

Service performed in a timely manner and Jody kept me in the loop every step of the way. I’m comfortable with Westboro Toyota. More

by MASSHEWITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Experience in receiving my service was fine. I hate survey metrics requesting a certain number of words. More

by JEREMYDARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Went to the service center to rectify the error made by the technician who forget to put a gasket in oil filter which leads to loose 2.8qt of engine oil in a month after the service date 6/30. Went to valv More

by SUJEBRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Prompt, efficient friendly service. Jody was excellent and got me back out quickly. Very pleased More

by CATHLEENARVIDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

fine work. I always go there when my car needs service or repairs. I trust the workers there. More

by JW.KNITTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenan Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Often makes mistakes, but corrects them without charge. It does take up time to return. More

by SUSWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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