Westboro Toyota - Service Center

She was quite helpful from start to finish. Great service! Knowledgeable about the product, the price, and the wait time. Great service! Knowledgeable about the product, the price, and the wait time. More

Started by getting a oil change 4000 miles sooner than was expected. Tire rotation. Granted I did not buy the vehicle there so when i had a question on a problem I had with the phone charging pad bubling was expected. Tire rotation. Granted I did not buy the vehicle there so when i had a question on a problem I had with the phone charging pad bubling up he said I was out of warranty and did not ask if wanted to pay for it out of pocket. I guess I will have to make the trip back to where I bought the certified tocoma. I did buy the extended warranty in which I did tell him. I get it I need to take it to where I bought it More

Transparency with the details and also with the time that it would possibly take to come.back. it would possibly take to come.back. More

I've been doing business with Toyota for many years and have always been very satisfied. have always been very satisfied. More

I have been a Westboro Toyota customer for many years and will continue due to the consistently outstanding service provided will continue due to the consistently outstanding service provided More

The staff are very friendly , unfortunately we need wait more than we’d like. But it’s ok more than we’d like. But it’s ok More

Good Easy to make appt. Dealership needs to turn down a.c.! Way too cold for those who wait for their cars. Dealership needs to turn down a.c.! Way too cold for those who wait for their cars. More

Terrible. 2 hour wait after an appointment for a state inspection and tire rotation. And you wonder why nobody wants to go to dealership…. You wasted 2 hours 2 hour wait after an appointment for a state inspection and tire rotation. And you wonder why nobody wants to go to dealership…. You wasted 2 hours of my time… and stop with the spam text.. More

There is a disconnect between the Tech. repairing the vehicle, and the service contact. The service contact does not know the status of vehicle and must visit the Tech. in the service area repairing the vehicle, and the service contact. The service contact does not know the status of vehicle and must visit the Tech. in the service area for information on the repair work. After waiting for more than the estimated time, it is necessary to ask the service contact for status. After looking at the computer for status, the service contact has to go to the service area to learn the statue os the repair work. This is the normal operation. I experience this every time visit Westborough Toyota. I just spent 4 hours waiting to get a flat tire repaired or replaced. It was replaced. The people are all very pleasant I worked with. It's a procedural, or training, or technology issue. Just fix this disconnect, so my time spent waiting was not waisted because the service adviser didn't know the status of my vehicle.. More

Fast and clean - waiting room and paper mat used in the car. Will return for other car needs. car. Will return for other car needs. More