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Westboro Toyota
Westborough, MA
2,494 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
May 12, 2025
Service Manager Alfredo Lopes and Service Advisor Zack were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate the case to the claim escalation manager and secure supplemental claim approval. Ultimately, everything worked out well. Thank you again . More
by PRADSNEHA
Employees Worked With
Alfredo Lopes and Zack
May 11, 2025
Reached dealership and had to wait for over 15 mts because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dea because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dealership at 9 am and this gentleman was busy eating. Secondly neither did he greet me nor did he smiled once during the whole process. I have used other Toyota dealership but never was treated in this manner. Thirdly they changed all the settings in my vehicle which was painful to restore to my original settings More
by AB
Verified CustomerEmployees Worked With
May 10, 2025
Great experience good people Tomas was awesome and has been keeping me up to date every step been keeping me up to date every step More
by jimmy6171990
May 09, 2025
very friendly a place to relax and do your personal work while people are working on your car while people are working on your car More
by SHAN.ADENO
May 07, 2025
He did a good job. John, keep up the good work Excellent job Very professional John, keep up the good work Excellent job Very professional More
by NYAKABLACK2013
May 07, 2025
As always the staff was professional and fully explained what they did. I am done. what they did. I am done. More
by SUZANNEPELISSIER
May 07, 2025
As always the staff was professional and fully explained what they did. I am done. what they did. I am done. More
by SUZANNEPELISSIER
May 06, 2025
This is my 5th purchase at Westboro Toyota. They take good care of me. Pricing was great. They went out of their way to locate the car I wanted. They take good care of me. Pricing was great. They went out of their way to locate the car I wanted. More
by RZALNERAITIS
Employees Worked With
Mason
May 06, 2025
Routine maintenance and inspection sticker went smoothly and quick. John has been helpful and efficient and quick. John has been helpful and efficient More
by DR_RBCRUZ
