Westboro Toyota

I had the pleasure of having Juan Melendez be my service advisor. He was he extremely kind and helpful, as he explained what my car needed. I will be requesting him every time I go to Westboro Toyota. advisor. He was he extremely kind and helpful, as he explained what my car needed. I will be requesting him every time I go to Westboro Toyota. More

This dealer is extraordinary. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. More

My vehicle took too long for service because of a mistake made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even when it was not busy, it takes too long for basic service. More

They were busy and I did have to wait but they apologized and thanked me for my patience. They were clear and direct in our conversations and thanked me for my patience. They were clear and direct in our conversations More

I first met BB outside he brought me in and was amazing. The entire staff was great and the experience was fantastic. I will recommend Westborough Toyota to everyone I know. The entire staff was great and the experience was fantastic. I will recommend Westborough Toyota to everyone I know. More

Not happy at the end Manager don't know how to treat people Manager don't know how to treat people ,sold me car without original floor carpet after it was offered ???? people Manager don't know how to treat people ,sold me car without original floor carpet after it was offered ???? More

Waited for truck. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. More

I was able to call and get in for service the same day and they were done wuick and they were done wuick More

Juan is a very kind, respectful and helpful service advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The ser advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The service department at Westboro Toyota has treated me very well over the years. Alfredo the service manager does a very good job and works hard. More

Service Manager Alfredo Lopes and Service Advisor Zack were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate the case to the claim escalation manager and secure supplemental claim approval. Ultimately, everything worked out well. Thank you again . More