West Valley Used Car Superstore
Canoga Park, CA
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The sales person that I originally talked to on the phone was not there at the time we agreed upon, but another was more than happy to help. The rep even let me know that if I got my trade-in quoted at CarMa was not there at the time we agreed upon, but another was more than happy to help. The rep even let me know that if I got my trade-in quoted at CarMax beforehand then they had to accept it in our transaction. All in all, it felt like they were listening to me and allowing me to find the car that I wanted. Low pressure and very friendly, knowledgeable team. They have a great selection to choose from and will move vehicles located at other lots to a central place for you to try all at once. Had a great experience and am very happy with my new car. Thanks. More
Sales person Alex was nice and friendly to work with. Finance department wouldn't return my calls after I bought the car to cancel my GAP insurance they sold me that I ended up not wanting. Finance department wouldn't return my calls after I bought the car to cancel my GAP insurance they sold me that I ended up not wanting. More
These guys will sell you bad car i bought myself a 2017 f150 from them it had damaged to the gas tank they would not fix it they put my family in danger because less then a month it was leaking I call them f150 from them it had damaged to the gas tank they would not fix it they put my family in danger because less then a month it was leaking I call them multiple time about this already did a claim to BBB hopeful nobody buy car from them again More
Lilia did a great job helping me out. She was able to get the information I need on the vehicle and loan. I will definitely recommend her. Great customer service! the information I need on the vehicle and loan. I will definitely recommend her. Great customer service! More
I just got to say that Lilia is a great choice as a person and as a representative. She helped me pick the car I liked and made it easy for me to to take it home. person and as a representative. She helped me pick the car I liked and made it easy for me to to take it home. More
Friendly and straight-forward sales conversation. No haggling or attempts to pressure into unwanted add-ons. Transaction was from start to finish took only about 90 minutes which was nice. haggling or attempts to pressure into unwanted add-ons. Transaction was from start to finish took only about 90 minutes which was nice. More
Great experience, they really worked with me to see to it that I got the car I wanted. A smooth process, as well as the finance department helping me save lonely! that I got the car I wanted. A smooth process, as well as the finance department helping me save lonely! More
Lilia Alvarado was amazing!! This is my first time leasing a car and she was so informative. She definitely knows her stuff. Will be purchasing my next car here! Thank you West Valley Used Car Superst leasing a car and she was so informative. She definitely knows her stuff. Will be purchasing my next car here! Thank you West Valley Used Car Superstore!!!! More
Everyone is really friendly and helpful and went out of their way to help me out and make sure that I left a happy customer! their way to help me out and make sure that I left a happy customer! More