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West Side Garage, INC. - Service Center

Berlin, WI

4.8
216 Reviews
Call Service Center (920) 354-6208

216 Reviews of West Side Garage, INC. - Service Center

Sort by
May 18, 2024

Very dependable and the service group have been there for years so it’s great to see familiar faces. More

by rohlwing529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

West Side Garage, INC. responded

Thank you so much for the kind words! We take pride in providing dependable service with a team that has been with us for years. We appreciate your loyalty and look forward to serving you again in the future. West Side GM Team (920) 361-5100

May 18, 2024

They have a very nice facility. I really appreciate them keeping me informed on when my truck will be ready. More

by sfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff from service
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May 21, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback! We're glad to hear that you had a great experience with us at West Side GM of Berlin. Keeping our customers informed and providing excellent service is always our priority. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

May 11, 2024

The service shop is great to work with. They are responsive to needs and accommodating on short-notice requests. Our company’s vehicles are always ready for action, thanks to the suppor More

by shimecks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene in Service
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May 14, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback! We appreciate your kind words about our service shop and our responsiveness to your company's vehicle needs. We're glad to hear that your vehicles are always ready for action with our support. We look forward to continuing to provide excellent service for you in the future. Thank you for choosing West Side GM of Berlin! West Side GM Team (920) 361-5100

April 28, 2024

Performed work i requested in the time they said it would take and advised me of future work that has to be done next time More

by pla_622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
May 01, 2024 -

West Side Garage, INC. responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. West Side GM Team (920) 361-5100

April 26, 2024

Outstanding service in both the sales and the service dept. The salesman, Jeremey from Westside picked my vehicle up, and then dropped it off when service was complete. The word was done well and looks More

by think_snow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

West Side Garage, INC. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! West Side GM Team (920) 361-5100

April 25, 2024

Service was prompt and they are always helpful and they keep you abreast of cars needs. More

by margaretkellylemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

West Side Garage, INC. responded

Thank you for leaving us this great review, Margaret! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100

April 04, 2024

Always very helpful and prompt service. Willing to go the extra mile. Everyone is knowledgeable about their job More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Idk
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Apr 05, 2024 -

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

March 27, 2024

Wonderful experience always do a wonderful job and get her done in a timely manner More

by pshea2
Recommend Dealer
Yes
Employees Worked With
Bob
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Mar 29, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100

March 19, 2024

Professional, friendly employees. The service department helps make the pain and expense of car repair as pleasant as possible. ***** More

by dblake1313
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 21, 2024 -

West Side Garage, INC. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes West Side GM of Berlin special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! West Side GM Team (920) 361-5100

March 17, 2024

The service department cares about your vehicle and you. Appreciate the knowledge and help when you have an issue with your vehicle. More

by ts
Recommend Dealer
Yes
Employees Worked With
Gene in service
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Mar 20, 2024 -

West Side Garage, INC. responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. West Side GM Team (920) 361-5100

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