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West Side Garage, INC. - Service Center

Berlin, WI

4.8
216 Reviews
Call Service Center (920) 354-6208

216 Reviews of West Side Garage, INC. - Service Center

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June 20, 2024

The dealership is very clean. The service manager goes above and beyond for all customers. Very accommodating with a customers schedule. I would highly recommend West Side for any More

by BUTTONS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin! We truly appreciate your recommendation and are glad to hear that our service manager provided exceptional care. If you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! West Side GM Team (920) 361-5100

June 19, 2024

From beginning to end service was spot on I was not the number ticket attached to my key I was a real person treated with the utmost respect something that is so hard to find in Florida if at all. Thanks s More

by Al.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We are delighted to hear that you had a spot-on experience with us from beginning to end. Providing respectful and personalized service is a top priority for us. Shoutout to Bob for delivering a great experience during your visit. We appreciate your positive feedback and look forward to assisting you again! West Side GM Team (920) 361-5100

June 18, 2024

Family friendly, honest and caring. We went to just look at a car but not to buy. But the dealers were so wonderful and patient and willing to work with us we went back and bought the c More

by stevedoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles,
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Jun 20, 2024 -

West Side Garage, INC. responded

Thank you for sharing your positive experience with us, Steve! We are thrilled to hear that our team at West Side GM of Berlin provided you with a family-friendly, honest, and caring experience. Our goal is to ensure that every customer feels valued and supported, whether they are just browsing or ready to make a purchase. We look forward to welcoming you back in the future and appreciate you choosing us! West Side GM Team (920) 361-5100

June 17, 2024

Service seems as good as can be ,fa la la la la la la cha More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin and for sharing your positive experience with us! We appreciate your feedback and look forward to assisting you again in the future. See you next time! West Side GM Team (920) 361-5100

June 16, 2024

GOT MY TRUCK BACK IN AS GOOD A SHAPE AS THE DAY I BOUGHT IT. More

by wayne61149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin and for sharing your positive feedback. We're thrilled to hear that we could bring your truck back to its original condition. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 14, 2024

Great place honest workers always ready to help. Great prices nearby always explains what they are doing. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We appreciate your positive feedback and are glad to hear that our team provided you with excellent service. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

June 04, 2024

Very customer service oriented, timely, super knowledgeable, explained what changes they made by reprogramming my tire gage system on my car 😊 More

by carriegillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene and Jeff
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Jun 06, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We are thrilled to hear about your positive experience at West Side GM of Berlin. Our team takes pride in providing exceptional customer service and expertise. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

May 28, 2024

Very quickly scheduled my service and order parts and performed the work on time as promised More

by Sjezwinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff kapp
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May 30, 2024 -

West Side Garage, INC. responded

Thank you for the 5-star review! We are delighted to hear that we were able to efficiently schedule your service, order parts, and complete the work on time as promised. At West Side GM of Berlin, we strive to provide exceptional service to all our customers. We appreciate your feedback and look forward to serving you again. West Side GM Team (920) 361-5100

May 26, 2024

Ok service. Did what I asked them to do. Nothing more and no sales pitch. More

by timvdh100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

West Side Garage, INC. responded

Thank you for taking the time to leave feedback, Tim. We appreciate your review and the opportunity to assist you. If you have any further needs or feedback, feel free to reach out. We are here to help. West Side GM Team (920) 361-5100

May 25, 2024

I thought that the people at West Side did a good job. The fix from GM did not work. Jeff did an outstanding job getting a new RADIO for me. More

by kensingtonjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

West Side Garage, INC. responded

Thank you for the glowing 5-star review! We are delighted to hear that Jeff provided you with outstanding service in getting a new radio. At West Side GM of Berlin, we aim to provide top-notch service, and we are pleased that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. West Side GM Team (920) 361-5100

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