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West Side Garage, INC. - Service Center

Berlin, WI

4.8
243 Reviews

243 Reviews of West Side Garage, INC. - Service Center

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November 14, 2019

Great Experience Good service at a fair price. Drive all the way from to valley to West Side and it is worth the trip and will continue to do so for a Sales and Servic More

by VandNeenah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vandehey
November 13, 2019

excellent I have bought from west side for 15 years and their service is always great. i went in for oil change and bought a new truck More

by marilyn.harvot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Marilyn, Thank you for always supporting our business, we are happy to have you as a part of the West Side GM family! We hope to see you again soon!

November 11, 2019

All was great. Good service at a fair price. Everything done satisfactory and in the time frame discussed. My rebates were discussed with me and I received all paper More

by 12davehansen89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Gene
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for coming to West Side for your service, we are happy that you had a good experience working with Jeff and Gene! See you soon!

November 10, 2019

Consistent Same great service as always. Jeff always calls to keep us up on progress. West Side GM always checks for all applicable coupons and discounts. More

by BATI_KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Capp
Dec 16, 2019 -

West Side Garage, INC. responded

Hi! I am happy to hear that Jeff is always providing great service for you! We are thankful that you chose to service your vehicle with us and support our business! We will see you again soon!

November 04, 2019

Replace factory tires Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the t More

by VOLDENDONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Donna, We are sorry that it took so long for GM to get us your new rims, we wish that it didn't take so long to get the part! We want to thank you for being patient during this time, and are happy that you were able to get your rims! Thank you for choosing to support our business!

November 04, 2019

Great service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my veh More

by joandersen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for your review! I am happy that you had a good experience with our service department, and we hope to see you again soon!

October 31, 2019

fast and curtious nice people to work with , makes the customer fell important , waiting room is comfortable, everyone friendly. they aim to please. nice place to do se More

by marcia75nechkash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Thanks for choosing West Side to do your service on your vehicle! We are happy that you continue to have good experiences when you visit us, and we hope to see you again soon!

October 20, 2019

Different from the others Great service from a friendly family business, same as always. They have no employee turnover, so you really get to know everyone and what their role More

by BATI_KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Capp, Lisa, Lucy
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Cliff, Thank you for always choosing to support our family business; we are lucky to have you as a part of our West Side GM family! I am happy to hear that you have great experiences in our service department!

October 16, 2019

service ordered set of tires. price was reasonable and installed in a timely manner. good job as always. people are friendly and easy to work with. More

by DMKAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff in service, Jim Grant
October 03, 2019

tire rotation & grease lubrication Dealing with employee Jeff Kapp is always a positive experience compounded by owners Mr. Mrs. Maldwin always greet us by our first names and so very p More

by SZKWARKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
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