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West Side Garage, INC. - Service Center

Berlin, WI

4.8
221 Reviews
Call Service Center (920) 354-6208

221 Reviews of West Side Garage, INC. - Service Center

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December 26, 2024

Helpful staff, clean waiting area. Answered any questions I had and provided the service need for my car. More

by Jibbs1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
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Dec 28, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that you found our staff helpful and appreciated our clean waiting area. It's our goal at West Side GM of Berlin to ensure all your questions are answered and that your vehicle receives the service it needs. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 22, 2024

Favorite place to take my vehicle. Great service and friendly people Answer all my questions. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about the service at West Side GM of Berlin and our friendly team. It's great to know that we were able to answer all your questions. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

December 21, 2024

Everyone at the dealership was helpful and friendly. I had an enjoyable buying experience there More

by chuck.dawn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Grant
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Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had an enjoyable buying experience at West Side GM of Berlin. Our team prides itself on being helpful and friendly, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

December 21, 2024

West Side is the only shop I will take my vehicle to. Thank you so much for the assistance in getting my vehicle taken care of! More

by JuliaBriski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp, Gene
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Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words, Julia! We're thrilled to hear that West Side GM of Berlin is your go-to shop for your vehicle. We appreciate your trust in us and are glad we could assist you in taking care of your vehicle. We look forward to seeing you again! West Side GM Team (920) 361-5100

December 16, 2024

Jeff was Awesome. ... listened to me & got me setup.. good representative for your company. Called me to offer me an early appointment... worked perfectly More

by gzuehls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with our representative. At West Side GM of Berlin, we pride ourselves on attentive service, and it's great to know that Jeff listened to your needs and helped you get set up perfectly. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100

December 15, 2024

Jeff LISTENED! He also warned me about a possible oil leak.... Great job by the whole Team! Keep it Up! More

by gzuehls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

West Side Garage, INC. responded

Thank you! We appreciate your kind words about our team at West Side GM of Berlin. It’s wonderful to hear that Jeff listened to your concerns and provided you with valuable information. We strive to deliver excellent service, and your feedback motivates us to keep it up! We look forward to seeing you again soon! West Side GM Team (920) 361-5100

December 07, 2024

They have always provided great service. They go over options before doing the work. Their staff is friendly and professional. More

by joel.boiten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with us at West Side GM of Berlin. It's great to hear that you found our service thorough and our staff friendly and professional. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

November 27, 2024

Excellent Customer Service! Always friendly and helpful. Highly recommend West Side Garage. Never had a bad experience with them. More

by grossy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you’ve consistently received excellent customer service at West Side GM of Berlin. Your recommendation means a lot to us, and we appreciate your continued trust in our team. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100

November 26, 2024

I've purchased my vehicles from West Side and bring them back for all service needs. More

by Maryski613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All salespeople I worked with no longer work there
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Nov 27, 2024 -

West Side Garage, INC. responded

Thank you for your continued trust in West Side GM of Berlin! We appreciate you choosing us for both your vehicle purchases and service needs. If you have any feedback about your experiences, don't hesitate to reach out. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 20, 2024

The service department was on time professional and did very good work. I recommend West Side in Berlin! More

by jbstrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service department at West Side GM of Berlin. Your recommendation means a lot to us. We look forward to seeing you again! West Side GM Team (920) 361-5100

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