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West Side Garage, INC. - Service Center

Berlin, WI

4.8
243 Reviews

243 Reviews of West Side Garage, INC. - Service Center

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January 22, 2020

Happy customer They did a very good job taking care of my emergency I would recommend West Side Garage to any one. Thank you for your assistance More

by CARLBURK47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Knapp, Lucy
Jan 24, 2020 -

West Side Garage, INC. responded

We are happy to hear that we were able to help you when you needed it!! Thanks for trusting us to take care of your vehicle.

January 16, 2020

Vehicle maintenance The West Side team was very helpful and also provided the rebates available associated with the service of my GMC. Excellent customer service. Thank More

by markrlabbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Knapp, Lucy
Jan 22, 2020 -

West Side Garage, INC. responded

Thank you for trusting us to service your vehicle! We are happy to hear you had a great experience!

January 14, 2020

Service I had an appointment for oil change and tire rotation got right in. The service person was very friendly, and professional he was able to answer all More

by JIM128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Grant
Jan 15, 2020 -

West Side Garage, INC. responded

Hi Tess and Jim, Thank you for your continued business, we are lucky to have customers like you! We hope to see you again soon!

January 02, 2020

Excellent ! After unsuccessfully dealing with another GMC dealer for the past 14 months for a product issue, West Side was recommended to me by a friend. "Bob" w More

by larry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

West Side Garage, INC. responded

Hi Larry, I am happy to hear that our service department was able to diagnose your problem! It is nice to hear that you came to us recommended by a friend! We hope to see you back at our service department in the future.

January 01, 2020

Fantastic! They are thorough, friendly & professional. We have worked with them for 18 years and have never had bad service. We will never use another dealershi More

by TOMDARCHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene in service
Jan 15, 2020 -

West Side Garage, INC. responded

Hi! We are so thankful to have loyal customers like you! I'm happy to hear that you have great experiences with us at West Side GM and that our service hasn't disappointed you! We are looking forward to seeing you again soon.

December 27, 2019

Best Service Around Easy to work with, very affordable, and comfortable waiting area. They diagnosed my problem and explained it so it made sense to me. The short drive t More

by PGEREAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milena Maldwin
Jan 15, 2020 -

West Side Garage, INC. responded

Hi, I am happy to hear that you were given excellent service from West Side GM and that you enjoyed working with both Jeff and Milena. We are thankful to have you are part of our West Side GM family - congrats you on your new truck, we hope you have been enjoying it!

December 23, 2019

Deer damage Great service and body shop! They all did an excellent job getting the truck fixed to like new conditions. I had no suprises and they kept me updated More

by kc9fwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

West Side Garage, INC. responded

Hi, thank you for taking the time to leave us a review! I am happy to hear that you had a great experience in both our service and body shop department with Bob! We hope to see you soon in the service department for your regularly scheduled maintenance!

December 13, 2019

Great Customer Service I went in for my first oil change/service on a "new to me" vehicle I purchased from West Side in July. I have been more than happy with the Buick Enc More

by sastelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Sue! We are happy to hear that you had a great experience with our service department! Thank you for taking the time to write a positive review. We are very thankful for your business and to have you as a part of our West Side GM family- we look forward to seeing you soon! We hope you have a Happy Holidays!

December 05, 2019

Fix & explain They fix, explain & show what is wrong. Price was right & work on your behalf with GM. By doing that the price is less than it should be. More

by BWILEY5385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

We are happy to hear that you have had good experiences with our service department! Thank you for taking the time to leave a positive review! We are thankful for our customers like you and hope to see you again soon! Happy Holidays!

November 25, 2019

install a trailer hitch package staff was friendly and work was completed close to the time frame given. waiting area was clean & condiments were available. service area was also c More

by d_howard3046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schetter
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for supporting our business, I am happy to hear that you had a pleasant experience working with our service department! We hope to see you again soon!

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