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West Side Garage, INC. - Service Center

Berlin, WI

4.8
217 Reviews

217 Reviews of West Side Garage, INC. - Service Center

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October 31, 2019

fast and curtious nice people to work with , makes the customer fell important , waiting room is comfortable, everyone friendly. they aim to please. nice place to do se More

by marcia75nechkash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Thanks for choosing West Side to do your service on your vehicle! We are happy that you continue to have good experiences when you visit us, and we hope to see you again soon!

October 20, 2019

Different from the others Great service from a friendly family business, same as always. They have no employee turnover, so you really get to know everyone and what their role More

by BATI_KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Capp, Lisa, Lucy
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Cliff, Thank you for always choosing to support our family business; we are lucky to have you as a part of our West Side GM family! I am happy to hear that you have great experiences in our service department!

October 16, 2019

service ordered set of tires. price was reasonable and installed in a timely manner. good job as always. people are friendly and easy to work with. More

by DMKAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff in service, Jim Grant
October 03, 2019

tire rotation & grease lubrication Dealing with employee Jeff Kapp is always a positive experience compounded by owners Mr. Mrs. Maldwin always greet us by our first names and so very p More

by SZKWARKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
October 02, 2019

Had scratches in the clear coat buffer out. Looks great. Body shop did a great job buffing out scratches on the paint on my truck. Always do a great job for me. Would reccomend them always. More

by ldhanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2019

Love working with Westside Garage The people at Westside Garage are so easy to work with. Very pleasant and they understand your needs. Diane Grant is a pleasure to work with. More

by BOATOFUST-A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

great service great care When you walk into the service area it is clean bright and friendly. The people at the service desk treat you as a welcome guest. After they ask you More

by GRANDMAWITHAREDHAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in service, Jim Grant
September 17, 2019

Oil change and tire rotation ccompleted to my satisfaction Westside Garage is where I go for all maintenance. Service here is always done to my satisfaction. I have never had an issue in 16 years. More

by Mary54968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in the Service Departent, Jim Grant
September 13, 2019

Estimate was $150 less than the bill. Bill was $150 more than estimate. Never told it was coming. Had no idea the price would go up $150. Just went to pay bill and found the increase. More

by abbeylane1271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Schetter
September 11, 2019

Insurance claim Everyone was friendly. The work on the car took longer then expected but Bob was kind enough to drop my car off at my house for I had no way of pickin More

by nmeleski326
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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