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West Side Garage, INC. - Service Center

Berlin, WI

4.8
217 Reviews

217 Reviews of West Side Garage, INC. - Service Center

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December 23, 2019

Deer damage Great service and body shop! They all did an excellent job getting the truck fixed to like new conditions. I had no suprises and they kept me updated More

by kc9fwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

West Side Garage, INC. responded

Hi, thank you for taking the time to leave us a review! I am happy to hear that you had a great experience in both our service and body shop department with Bob! We hope to see you soon in the service department for your regularly scheduled maintenance!

December 13, 2019

Great Customer Service I went in for my first oil change/service on a "new to me" vehicle I purchased from West Side in July. I have been more than happy with the Buick Enc More

by sastelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Sue! We are happy to hear that you had a great experience with our service department! Thank you for taking the time to write a positive review. We are very thankful for your business and to have you as a part of our West Side GM family- we look forward to seeing you soon! We hope you have a Happy Holidays!

December 05, 2019

Fix & explain They fix, explain & show what is wrong. Price was right & work on your behalf with GM. By doing that the price is less than it should be. More

by BWILEY5385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

We are happy to hear that you have had good experiences with our service department! Thank you for taking the time to leave a positive review! We are thankful for our customers like you and hope to see you again soon! Happy Holidays!

November 25, 2019

install a trailer hitch package staff was friendly and work was completed close to the time frame given. waiting area was clean & condiments were available. service area was also c More

by d_howard3046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schetter
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for supporting our business, I am happy to hear that you had a pleasant experience working with our service department! We hope to see you again soon!

November 14, 2019

Great Experience Good service at a fair price. Drive all the way from to valley to West Side and it is worth the trip and will continue to do so for a Sales and Servic More

by VandNeenah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vandehey
November 13, 2019

excellent I have bought from west side for 15 years and their service is always great. i went in for oil change and bought a new truck More

by marilyn.harvot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Marilyn, Thank you for always supporting our business, we are happy to have you as a part of the West Side GM family! We hope to see you again soon!

November 11, 2019

All was great. Good service at a fair price. Everything done satisfactory and in the time frame discussed. My rebates were discussed with me and I received all paper More

by 12davehansen89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Gene
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for coming to West Side for your service, we are happy that you had a good experience working with Jeff and Gene! See you soon!

November 10, 2019

Consistent Same great service as always. Jeff always calls to keep us up on progress. West Side GM always checks for all applicable coupons and discounts. More

by BATI_KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Capp
Dec 16, 2019 -

West Side Garage, INC. responded

Hi! I am happy to hear that Jeff is always providing great service for you! We are thankful that you chose to service your vehicle with us and support our business! We will see you again soon!

November 04, 2019

Replace factory tires Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the t More

by VOLDENDONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Donna, We are sorry that it took so long for GM to get us your new rims, we wish that it didn't take so long to get the part! We want to thank you for being patient during this time, and are happy that you were able to get your rims! Thank you for choosing to support our business!

November 04, 2019

Great service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my veh More

by joandersen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for your review! I am happy that you had a good experience with our service department, and we hope to see you again soon!

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