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West Side Garage, INC. - Service Center

Berlin, WI

4.8
217 Reviews
Call Service Center (920) 354-6208

217 Reviews of West Side Garage, INC. - Service Center

Sort by
August 31, 2023

Thank you Rosie and Gene for getting my truck back in order. Will be back for more work More

by rboykins85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene, Rosie
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Sep 01, 2023 -

West Side Garage, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. West Side GM Team (920) 361-5100

August 28, 2023

West Side has always been great to work with over the years. As a local dealer they really go the extra mile! More

by paul@fmberlin.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

West Side Garage, INC. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. West Side GM Team (920) 361-5100

August 27, 2023

Very good service, contacted me told me what needed to be done immediately,and what needed to be done in the future. More

by tbinkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

West Side Garage, INC. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. West Side GM Team (920) 361-5100

August 20, 2023

The service department at west side is one of the main reasons I have bought so many vehicles from them over the past 30 years More

by DRESOP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Aug 23, 2023 -

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

August 11, 2023

Friendly staff and reasonable prices. They always try to give us the best deal possible. More

by DIANNESPAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Aug 14, 2023 -

West Side Garage, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. West Side GM Team (920) 361-5100

March 20, 2020

Recall Repair Fast took care of my needs sent me on my way. Keeps me informed as to next appointments that may be needed oil changes or tire rotations ect. More

by luckylindyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Report | Print
Mar 24, 2020 -

West Side Garage, INC. responded

Happy to hear of your great experience in our service department! Thank you for taking the time to leave a review!

March 06, 2020

Very helpful & friendly. Very willing to answer all my questions. Diane is very helpful with questions I have about the way things work on the inside of my car.8 More

by pawprints11
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know his name, Jim Grant
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Mar 10, 2020 -

West Side Garage, INC. responded

Thank you for your great review. We are happy to hear you had a great experience at our dealership with Diane! We hope to see you again soon! The West Side GM Team

February 19, 2020

VeryGood I have always felt that West Side has been fair and I am completely satisified with the wok they do. I have been going to them for many years and hav More

by rose.mcgrath.rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff
Report | Print
February 03, 2020

Great experience as always they are very professional they explain when there us a problem in words you can understand very friendly and efficient and convenient Thanks More

by dianedrager
Recommend Dealer
Yes
Employees Worked With
Gene
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February 02, 2020

I absolutely love this dealerships maintenance and repair shop. Gene and the guys do a great job communicating what is going on with my vehicle. Very helpful. Always have it in on time and out when they say More

by schmidtl79
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2020 -

West Side Garage, INC. responded

Thank you for your awesome review! We love to hear that Gene and the rest of the team make your experience great! We look forward to seeing you the next time you're in! The West Side GM Team

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