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West Side Garage, INC. - Service Center

Berlin, WI

4.8
217 Reviews

217 Reviews of West Side Garage, INC. - Service Center

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September 24, 2023

Beautiful place to buy a car thanks Diana and Jeff for taking great care of my car More

by rlncasperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 26, 2023 -

West Side Garage, INC. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. West Side GM Team (920) 361-5100

September 19, 2023

Service was good and fast and very convient for us will go back again next tine More

by odysseyd30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Sep 21, 2023 -

West Side Garage, INC. responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100

September 15, 2023

Service tech I delt with had very good communication with me on parts problems and cost More

by maaaax32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Sep 18, 2023 -

West Side Garage, INC. responded

Thank you so much for your review! Happy customers are our goal and our mission at West Side GM of Berlin, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. West Side GM Team (920) 361-5100

September 15, 2023

Everyone was friendly, helpful, professional and tried to cater to our specific needs. It's nice to have a local business that cares about its customers. I enjoy buying and maintaining my vehicles with them More

by RUTHJODARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

West Side Garage, INC. responded

Your review brightened our day, Ruth! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. West Side GM Team (920) 361-5100

September 15, 2023

Clear explanation of needed service with opportunity to ask questions. Professional interactions with experience based knowledge base. More

by burlingt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

September 14, 2023

Dealership is top notch. Great service and always helpful. They always go above and beyond More

by david.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

West Side Garage, INC. responded

At West Side GM, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, David! West Side GM Team (920) 361-5100

September 08, 2023

They helped solve a starter problem everything did check out ok but went to start car back up found starter sometimes ticked like I was having trouble with recommending new starter. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geneheiderich
Sep 09, 2023 -

West Side Garage, INC. responded

Susan, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at West Side GM of Berlin and we look forward to your continued business! West Side GM Team (920) 361-5100

September 02, 2023

I have been getting my vehicles serviced at Westside GM for over 20yrs . Always leave satisfied. Would recommend them to anyone More

by kkress3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

September 01, 2023

Great job. The only business I will go to. Price is right and well taken care of More

by 198jaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

September 01, 2023

Kept me informed of what was going on. Provided a rental at a reasonable price. Had the parts in stock so no waiting. More

by schneider.curtis
Recommend Dealer
Yes
Employees Worked With
Jef
Sep 03, 2023 -

West Side Garage, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100

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