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West Side Garage, INC. - Service Center

Berlin, WI

4.8
216 Reviews
Call Service Center (920) 354-6208

216 Reviews of West Side Garage, INC. - Service Center

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February 07, 2024

The dealership was wonderful. Gene needs to learn billing Is westside is a wonderful dealership to work wit More

by PETERFISCHBACH25
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Feb 09, 2024 -

West Side Garage, INC. responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. West Side GM Team (920) 361-5100

February 02, 2024

Always quick and informative Everyone is always nice and polite. The waiting area is clean. As I usually sit and wait. More

by kkquarterhorses
Recommend Dealer
Yes
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Feb 05, 2024 -

West Side Garage, INC. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! West Side GM Team (920) 361-5100

January 31, 2024

very friendly. able to explain costs and parys very fast with service needed. cost appropriate for service More

by goodhue35781
Recommend Dealer
Yes
Employees Worked With
gene
Report | Print
Jan 31, 2024 -

goodhue35781 responded

very friendly. able to explain costs and parts very fast with service needed. cost appropriate for service

Feb 02, 2024 -

West Side Garage, INC. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100

January 31, 2024

We purchased our 2008 Yukon Denali on 1/22/2024 and have been pleased with the service. That same day we had a question about a message that showed up concerning the tires. I called and then went back to t More

by jishd2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

January 30, 2024

Friendly, careful to show me what needed to be done, helpful in planning next steps... More

by dnclements77
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
Report | Print
Feb 01, 2024 -

West Side Garage, INC. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100

January 28, 2024

Everyone is nice, knowledgeable, and professional. I really like how they explain things to me and remind me when I need to have things done on my car to maintain it More

by roymaryfowler
Recommend Dealer
Yes
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Jan 30, 2024 -

West Side Garage, INC. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! West Side GM Team (920) 361-5100

January 27, 2024

In and out in time good price friendly group of people I will be back More

by THEPILGRUM
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 29, 2024 -

West Side Garage, INC. responded

We appreciate the kind words. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

January 25, 2024

Very polite, courteous and was very responsive to what I asked and fixed my problem right away More

by 40maremare
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Jan 26, 2024 -

West Side Garage, INC. responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! West Side GM Team (920) 361-5100

January 19, 2024

Been using for many years and happy with service. Jeff Kapp has helped me for years and very honest. More

by sldehn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Report | Print
Jan 22, 2024 -

West Side Garage, INC. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. West Side GM Team (920) 361-5100

December 07, 2023

Great place to have wirk done on our vehicles. Service people do an outstanding job. More

by ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Gene
Report | Print
Dec 07, 2023 -

West Side Garage, INC. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. West Side GM Team (920) 361-5100

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