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West Side Garage, INC. - Service Center

Berlin, WI

4.8
222 Reviews
Call Service Center (920) 354-6208

222 Reviews of West Side Garage, INC. - Service Center

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February 17, 2025

Friendly and had my oil change /tire rotation done in no time. Helped me use my points at check out and had a very good experience More

by boyceja17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

West Side Garage, INC. responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a friendly visit while getting your oil change and tire rotation at West Side GM of Berlin. It's great to know that our team was able to assist you in using your points as well! We appreciate your feedback and look forward to seeing you again soon. West Side GM Team (920) 361-5100

February 14, 2025

They treat us fairly and honestly very nice people complete the work in a timely fashion More

by 2dibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2025 -

West Side Garage, INC. responded

Thank you for your feedback! We’re glad to hear that you felt treated fairly and honestly at West Side GM of Berlin. Our team strives to provide timely service, and it's great to know you appreciate our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 10, 2025

Took a week to get my car in but the. y looked at it promptly then. Was done next day More

by cls_sobie
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
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Feb 11, 2025 -

West Side Garage, INC. responded

Thank you for your review! I'm glad to hear that once your vehicle was in, our team at West Side GM of Berlin was able to address it promptly and have it ready for you the next day. We appreciate your patience and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 07, 2025

Good at performing routine maintenance and checking any concerns you have on your vehicle as well as dealing with any recalls. More

by Seb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp - 5 star
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Feb 08, 2025 -

West Side Garage, INC. responded

Thank you for your positive feedback! We’re glad to hear that you found our team at West Side GM of Berlin efficient in performing routine maintenance and addressing any concerns or recalls. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 06, 2025

Always Friendly Faces, and do good work as promised …I enjoy the TeamWork approach at this dealership More

by Dan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene is great
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Feb 07, 2025 -

West Side Garage, INC. responded

Thank you, Dan! We truly appreciate your kind words about our team at West Side GM of Berlin. We take pride in our customer service and teamwork, and it's wonderful to hear that you have such a positive experience with us. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

January 24, 2025

Our experience in purchasing our vehicle was our decision and I did not feel pushed into making a decision the sales associate was friendly and accommodating things we discussed about the vehicle we're takin More

by imhereru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
Report | Print
Jan 25, 2025 -

West Side Garage, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience purchasing your vehicle at West Side GM of Berlin. It's great to know that our team was friendly and accommodating, and that your needs were met in a timely fashion. We look forward to assisting you again in the future for your next vehicle purchase and service needs! West Side GM Team (920) 361-5100

January 18, 2025

Very kind & courteous service! So happy with them. Would recommend their service to everyone.ll More

by kasubaskijames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you were happy with the kind and courteous service at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you and your friends in the future. West Side GM Team (920) 361-5100

January 15, 2025

I received the service I requested in a reasonable time. They were courtesy, friendly, and completed the service. They even looked at my coupons,and rewards points to get me the best price More

by catnpickles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

West Side Garage, INC. responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received the service you requested in a timely manner. Our team at West Side GM of Berlin always strives to provide courteous and friendly service while ensuring you get the best price. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

January 12, 2025

I like to deal with Jeff in the service department he is easy to deal with and only lets me know about things that need attention. More

by jmschurk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jeff in our service department at West Side GM of Berlin. It's great to know he was able to assist you effectively and provide you with the information you needed. We appreciate your trust in us and look forward to seeing you again! West Side GM Team (920) 361-5100

January 05, 2025

Very accommodating with paying over the phone to get in and out quickly in a busy day and having vehicle ready to go! More

by DEBAETS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

West Side Garage, INC. responded

Thank you for your fantastic review! We’re thrilled to hear that our team at West Side GM of Berlin was able to accommodate your needs and have your vehicle ready for you. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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