Back

West Point Lincoln

Houston, TX

4.8
101 Reviews

11666 Katy Freeway

Houston, TX

77043

Directions

By Type

Showing 101 reviews

September 25, 2024

I love West Point Lincoln service, there is no other service department like it. Marcus is my go to service advisor, takes good care of me. The free car wash and vacuum keeps me going. More

by alyssamruth27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
September 25, 2024

Appreciated very much Michael Quinones’ assistance to schedule Lincoln recommended recall repairs. His efforts were especially valued because I live quite a drive to the dealership. Thank you! More

by Lrvjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quinones
September 24, 2024

Service was good and I was able to get my vehicle back the same day. More

by pfasullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Authur
September 24, 2024

Our sales agent Samuel and Dilia went far and beyond to help us get our van. Thank you very much! More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilia and Samuel
September 24, 2024

Excellent service and the work is outstanding and they care . Can’t say enough about this company More

by joelhutchinson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Noel , Marcus
September 24, 2024

I love how they treat you like family there. I feel waited on hand and foot More

by BuddhaFly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil and Jonathan O. And David Le
September 23, 2024

5-Star dealership. If you are not a customer you should be - they know how to take care of you! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon
September 20, 2024

Been having issue with my Corsair and contacted Westpoint Lincoln. They were able to fix the issue and also had a loaner for me while they worked on it. Marcus was very knowledgeable and helpful. Will def More

by Fordsrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
September 17, 2024

Moe, collision department, one of the best experiences ever. Attentive, helpful and my vehicle was returned looking new. More

by Klopayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
September 16, 2024

Very good and helpful for my car service everytime I come to maintenence. Good job More

by ducho721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. ARTHUR