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West Point Lincoln

Houston, TX

4.8
102 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 102 reviews

October 02, 2024

Exceptional staff in sales and service. I couldn’t be more pleased with my buying experience as well as my interaction with the service department. More

by Karran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
October 02, 2024

Great management from the too to the bottom. Chris Poulos has assembled a courteous and effective team. More

by Laurie0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcua
October 02, 2024

Service manager was competent and followed up on things promptly without having to make extra inquiries/phone calls. More

by FD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
September 30, 2024

The service has always been good and Marcus is absolutely the best. Very courteous and very helpful. More

by cplesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder
Sep 30, 2024 -

cplesz responded

Marcus Felder is top notch. Always courteous and helpful.

September 30, 2024

They are so kind, clean and polite, the environmental is comfortable, I like the personal attention. More

by Graciela Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEON
September 29, 2024

Excellent service, very good treatment. I would recommend it to everyone. I will start with my family and friends to tell them what a great experience I had with you. Thank you very much. More

by Fjgservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia and Deon
September 27, 2024

Service representatives are knowledgeable and customer service oriented. They are responsive problem solvers and are honest about factory originated issues with my new car. More

by Lincoln owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
September 27, 2024

The service and customer level is great. Would recommend them if your vehicle requires work. More

by Dorettejcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthus
September 26, 2024

Sales associate was knowledgeable and helpful. Not pushy, and had great follow-up communication. Good experience overall More

by bpka13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castellano
September 25, 2024

Picked up my Aviator, fully serviced it and communicated the status of the work and delivered it, all in one day. Could not be better. More

by rjl11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
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