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West Point Lincoln

Houston, TX

4.8
102 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 102 reviews

November 29, 2024

Excellent sales , excellent close out and make ready. Friendly and professional. Services and warranty explained. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Benazouz, Steven Harmon
November 28, 2024

Excellent experience. Easy to schedule and timely performance of work. Have been using them for 16 years. Arthur is a great service advisor. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
November 25, 2024

They are amazing! !! Steve, Arthur, and Alisa!!! They are so nice in the phone and quick to answer! Thanks! This is what makes me come back to get a new car from y’all. More

by Missy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur, Steve, and Alisa
November 22, 2024

That experience was excellent. The salesman did a outstanding job. Everyone was very courteous and helpful with a pleasant experience. More

by Jerrystengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald,Joseph decker
November 21, 2024

Personal assistance and good recommendations. Prompt service and good transportation to and from the dealership More

by Ken Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
November 21, 2024

The staff at West Point Lincoln is so special - always available, always professional and working to make your experience smooth and pleasant. They are the best! Every issue or problem I’ve had has b More

by s-garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Severson
November 21, 2024

Liked the salesman. Made purchase easy, unfortunately car was not ready when went to pick up. More

by fjhoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul
November 21, 2024

Tops always in customer satisfaction both in sales and service. Have leased several cars from them. More

by elioronchini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
November 18, 2024

Helpful, wonderful salesman, Khalil and Marcus, my Service contact!…from walk-in to drive out to concierge service over a year later, fantastic people and service! More

by Pmcmillan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil, Marcus
November 14, 2024

No problems with the actual dealership but trying to contact someone in the service department has been very difficult. Have had to have my car serviced twice and both times it took 4 days to finally re More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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