Back

West Point Lincoln

Houston, TX

4.9
140 Reviews

11666 Katy Freeway

Houston, TX

77043

Directions

By Type

Showing 140 reviews

February 06, 2025

Great energy there. Salespeople were attentive and friendly. A very causal yet professional atmosphere. Would do business with them again. More

by hadrian.terrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cook
February 03, 2025

I was very pleased with the service on my MKX, The technicians was great, they were very professional. More

by swcarter01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 31, 2025

Excellent facility that provides quality service and vehicles. Very professional employees and friendly environment to business with. More

by Phoebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon
January 23, 2025

Really nice facility. My service person Mr. Berry had very good customer service. Looking forward to visiting again More

by Rodney Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Berry
January 21, 2025

So far we’ve been treated great at the service department. Thank you all Rick More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and Allysa
January 20, 2025

Excellent customer service throughout the buying and finance processes. Began the process online and was assigned a Lincoln personal assistant who then connected me with an internet sales advisor. CJ wa More

by Jacks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones, David Le, Renee Adams
January 20, 2025

I’ve been a customer for many years, and service has been consistently excellent! I highly recommend West Point Lincoln! More

by dhuckaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
January 16, 2025

Great service by Penny, she responded to all our inquires timely and in a friendly manner More

by Arturoaceves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penny
January 16, 2025

I used the valet service for the first time and love the valet service. All the staff that I’ve encountered from answering my phone call to delivery of vehicle after completed work are pleasant, caring and More

by Lora9012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall name of valet driver
January 07, 2025

They were friendly and helpful in every department. They will find the SUV you want. The best car experience I have had. More

by debbie.birt89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter in sales, the general manager and finance
...
4
...