West Point Lincoln
Houston, TX
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Excellent experience. Easy to schedule and timely performance of work. Have been using them for 16 years. Arthur is a great service advisor. Easy to schedule and timely performance of work. Have been using them for 16 years. Arthur is a great service advisor. More
They are amazing! !! Steve, Arthur, and Alisa!!! They are so nice in the phone and quick to answer! Thanks! This is what makes me come back to get a new car from y’all. !! Steve, Arthur, and Alisa!!! They are so nice in the phone and quick to answer! Thanks! This is what makes me come back to get a new car from y’all. More
That experience was excellent. The salesman did a outstanding job. Everyone was very courteous and helpful with a pleasant experience. The salesman did a outstanding job. Everyone was very courteous and helpful with a pleasant experience. More
The staff at West Point Lincoln is so special - always available, always professional and working to make your experience smooth and pleasant. They are the best! Every issue or problem I’ve had has b available, always professional and working to make your experience smooth and pleasant. They are the best! Every issue or problem I’ve had has been addressed and ultimately resolved. A pleasure to work with! More
Helpful, wonderful salesman, Khalil and Marcus, my Service contact!…from walk-in to drive out to concierge service over a year later, fantastic people and service! Service contact!…from walk-in to drive out to concierge service over a year later, fantastic people and service! More
No problems with the actual dealership but trying to contact someone in the service department has been very difficult. Have had to have my car serviced twice and both times it took 4 days to finally re contact someone in the service department has been very difficult. Have had to have my car serviced twice and both times it took 4 days to finally reach someone. Messages for a call back are never returned. Once I reach someone the service is great. Mathew handled my last service and always responded to my messages and questions. Just getting the process started seems to be the problem. More