West Point Lincoln

Personal assistance and good recommendations. Prompt service and good transportation to and from the dealership Prompt service and good transportation to and from the dealership More

The staff at West Point Lincoln is so special - always available, always professional and working to make your experience smooth and pleasant. They are the best! Every issue or problem I’ve had has b available, always professional and working to make your experience smooth and pleasant. They are the best! Every issue or problem I’ve had has been addressed and ultimately resolved. A pleasure to work with! More

Liked the salesman. Made purchase easy, unfortunately car was not ready when went to pick up. Made purchase easy, unfortunately car was not ready when went to pick up. More

Tops always in customer satisfaction both in sales and service. Have leased several cars from them. service. Have leased several cars from them. More

Helpful, wonderful salesman, Khalil and Marcus, my Service contact!…from walk-in to drive out to concierge service over a year later, fantastic people and service! Service contact!…from walk-in to drive out to concierge service over a year later, fantastic people and service! More

No problems with the actual dealership but trying to contact someone in the service department has been very difficult. Have had to have my car serviced twice and both times it took 4 days to finally re contact someone in the service department has been very difficult. Have had to have my car serviced twice and both times it took 4 days to finally reach someone. Messages for a call back are never returned. Once I reach someone the service is great. Mathew handled my last service and always responded to my messages and questions. Just getting the process started seems to be the problem. More

Great Experience working with my service person Deon. Looking forward to my next visit. Will speak positively about the experience to others. Looking forward to my next visit. Will speak positively about the experience to others. More

Exceptional service, friendly Service Advisor. Vacuumed interior, washed exterior. Vehicle recalls were completed in one day. Vacuumed interior, washed exterior. Vehicle recalls were completed in one day. More

Mobile service from West Point Lincoln in Houston TX is a best way for busy customers to have their cars serviced. Roy & his co-worker came to my place to fulfill my request of service on my car. They work a best way for busy customers to have their cars serviced. Roy & his co-worker came to my place to fulfill my request of service on my car. They worked very well on what I needed to work on my car timely manner. I believe they performed their work a lot faster than in the dealer. I really appreciated Roy who explained to me what’s going to work on my car before he & his coworker actually worked on it. At the end he also recommended me what needs to be done for next service. I love this option of service & recommend to everyone try it. I believe you all are going to love it. Kudo for Roy & his coworker. Really appreciate your works guys. I believe you both be very busy with this time of service soon if it’s not happened yet. Thanks again for a great work ! More

It was a great, no hassle experience. There was good inventory available onsite. My salesman was very helpful as well. There was good inventory available onsite. My salesman was very helpful as well. More