West Point Lincoln
Houston, TX
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Excellent customer service throughout the buying and finance processes. Began the process online and was assigned a Lincoln personal assistant who then connected me with an internet sales advisor. CJ wa finance processes. Began the process online and was assigned a Lincoln personal assistant who then connected me with an internet sales advisor. CJ was top notch. We actually negotiated and worked out the purchase via text/phone. I had previously been to the lot to know what make/model I wanted. We set an appointment time on a Saturday morning. In under 3 hours. I had test driven the car, did a walkthrough of all features, customized the settings. Worked with David in Finance. Drove the car home that morning, it was mine!! More
I used the valet service for the first time and love the valet service. All the staff that I’ve encountered from answering my phone call to delivery of vehicle after completed work are pleasant, caring and valet service. All the staff that I’ve encountered from answering my phone call to delivery of vehicle after completed work are pleasant, caring and efficient. I am a first time Lincoln owner yet have had many Fords in the past. My Local dealer, West Point Lincoln, has earned my loyalty. More