
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,063 reviews
Super buying experience Friendly people to work with salesman and financial manager I would definitely purchase another vehicle from them salesman and financial manager I would definitely purchase another vehicle from them More

Kent was awesome and he helped us get into a car with no hassle highly recommend west metro Buick hassle highly recommend west metro Buick More
This was a very positive buying experience! Typically I feel like I’m just another number and pressure to buy. There was no pressure at all and the entire transaction was very easy. Corey did Typically I feel like I’m just another number and pressure to buy. There was no pressure at all and the entire transaction was very easy. Corey did a great job of getting me not a car that I love. I highly recommend stopping at West Metro before going anywhere else More

Greta buying experience knowledgeable staff that didn’t try to rush a decision and provided plenty of info presale to make the purchase easier. Will consider them again for future purchases try to rush a decision and provided plenty of info presale to make the purchase easier. Will consider them again for future purchases More
I had a great experience at West Metro when purchasing a car recently. There was no pressure but lots of help with questions I had. car recently. There was no pressure but lots of help with questions I had. More
Great experience with Corey and everyone involved in the sale. I must also say the the cookies are great! sale. I must also say the the cookies are great! More

I had the best car buying experience here. There was no rush and harassing calls. Kent was very patient and made things easy going and less overwhelming as possible. The staff were all welcomi There was no rush and harassing calls. Kent was very patient and made things easy going and less overwhelming as possible. The staff were all welcoming and were there to assist everyone. Love my new ride…Thanks guys.. More
Nice dealership, but not the customer service I was hoping for, after not buying a car in several years. I expected more from the car salesmen, than I received. He was off the day I needed to talk with hoping for, after not buying a car in several years. I expected more from the car salesmen, than I received. He was off the day I needed to talk with him, said he was available, but didn't get back to me very promptly, as I needed some questions answered to secure the loan through my credit union for a better rate. The next day I picked it up, it was like I was interrupting his lunch. Went to my car, after signing the papers, shook my hand said thanks and left. Didn't ask if I needed any help or showed me how anything worked, was trying to sink my phone, ended up going to the Verizon down the road to get help with that, I drove away in a nice vehicle but felt like, that was not a great experience. Not like it was the last time I bought a car. Customer service these days it not the same anymore, there was no personal touch, other than the night I drove it, it was clean. No floor mats in the back, just the little thigs, even the car next to mine had a bow, I don't need a bow, but the extra touch would have been nice. More
Jeff and his team at West Metro truly set the bar high, in customer service and satisfaction!! Thank you Bryan for showing us how all of the bells and whistles work! Ronn and Kim in customer service and satisfaction!! Thank you Bryan for showing us how all of the bells and whistles work! Ronn and Kim More
First time doing business with West Metro. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. More