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West Knoxville Chrysler Dodge Jeep Ram

Knoxville, TN

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Reviews
Vehicles
3.7
182 Reviews
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8544 Kingston Pike

Knoxville, TN

37919

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Showing 182 reviews

November 29, 2025

Service was great and financial staff worked hard to get me a good rate. Only complaint was my trade in value that I was told would be listed for 15k since they only gave me 11k trade in value and it was po More

by Jarrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and James
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Dec 01, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Jarrod, thank you for choosing West Knoxville Chrysler Dodge Jeep Ram and sharing your overall experience. We appreciate your business and hope to see you again down the road! Have a great day and enjoy your new ride. Take care!

November 10, 2025

The dealership is great. It’s been good to me since I got my truck from the very beginning. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
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Nov 11, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We truly appreciate your kind words, Chris. It’s wonderful to know that your experience with West Knoxville Chrysler Dodge Jeep Ram has been positive since day one. We’re grateful for your continued trust and look forward to serving you again.

October 30, 2025

My salesman was very helpful and polite. Micheal walked me throughout the hole process and followed through even after the purchase. More

by dbest359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal
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Oct 30, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, dbest359. We’re thrilled to hear that Michael provided attentive and courteous service throughout the entire process. We hope you’re enjoying your new vehicle and look forward to seeing you again!

October 11, 2025

Friendly, hard working customer focused with responsive product and services. Truly appreciate their enthusiasm and engagement More

by Perrinetp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Jarod
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Oct 13, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback about our team! We truly appreciate your business and we hope to see you again at West Knoxville Chrysler Dodge Jeep Ram. Safe travels!

October 06, 2025

Hire someone to answer the phone is my only problem . Kinda serious issue. Otherwise im very pleased More

by liquidkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Oct 06, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate the feedback and are pleased you were otherwise satisfied. We'll address the phone issue to ensure better service in the future. Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram. See you next time!

October 05, 2025

Mike Smith was great. Total stranger and awesome sales guy. My dad visited first and told me to go there. More

by Cynthiadowd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Smith
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Oct 06, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Cynthia! It’s great to hear Mike made your experience so positive and that your dad’s recommendation led you our way. We truly value your kind words and look forward to seeing you again in the future.

October 03, 2025

I had an excellent experience and thought I got a fair deal. Andy was great to work with, answered my questions, and I never felt pressured. I would buy from them again. More

by DisasterMan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Woodard
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Oct 06, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback! It’s great to hear Andy made your experience enjoyable and pressure-free while helping you get a fair deal. Thank you for your kind words, and we look forward to seeing you again in the future.

September 28, 2025

Lamine and jake where very helpful could not ask for better customer service overall great people More

by Kagebelcher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamine and jake
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Sep 29, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Kagebelcher1! It’s great to hear Lamine and Jake provided such helpful support and excellent customer service. Thank you for sharing your experience, and we look forward to welcoming you back again in the future.

September 27, 2025

We worked a fair deal over email and text due to us living out of town. Drove up from Chattanooga l in a Saturday afternoon. Had some hiccups with the cleanup shop but the sales team and management smo More

by llandreth55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Marthin, Carson
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Sep 29, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience, llandreth55! It’s great to hear the sales team and management worked with you to make the process smooth despite a few hiccups, and that you’re now enjoying your brand new Jeep. Thank you for making the trip, and we look forward to welcoming you back again in the future.

September 24, 2025

Great experience overall ! Staff was very friendly and knowledgeable . I know that I would shop there again. More

by electricman1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Kennedy Sizemore, Chris Blais
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Sep 25, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

It’s fantastic to hear that you had a great experience at West Knoxville Chrysler Dodge Jeep Ram. The team is glad their friendliness and knowledge made such a positive impression. We look forward to seeing you again down the road.

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