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West Houston Volkswagen
Houston, TX
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 110 reviews
December 13, 2025
I came to VW West specifically to work with Marco Perez based on his service reviews and I’m so glad I did! He is very kind and genuinely wanted me to get the best deal on the vehicle I wanted. Everyone based on his service reviews and I’m so glad I did! He is very kind and genuinely wanted me to get the best deal on the vehicle I wanted. Everyone I worked with was great but Marco was exceptional! More
by jeg924
Employees Worked With
Marco Perez
December 11, 2025
This dealership feels like family. My entire family buys, leases, and services their cars here. Everyone from Marco in sales to John, Reggie, and the entire services team is amazing. F My entire family buys, leases, and services their cars here. Everyone from Marco in sales to John, Reggie, and the entire services team is amazing. Feels good to see familiar faces year after year. More
by MJ
Employees Worked With
Marco
September 30, 2025
I purchased a used car about 5 months ago. I still do not have plates and am getting the run around, with no one returning my calls. We keep being asked to give them 1 more week. I still do not have plates and am getting the run around, with no one returning my calls. We keep being asked to give them 1 more week. More
by chaffins
Employees Worked With
Marco
August 07, 2025
Marco is one of the best in the buisness. Helpful, honest and caring. He makes buying a car enjoyable without the hassle and the frustration of the bait and switch game. He really treats you Helpful, honest and caring. He makes buying a car enjoyable without the hassle and the frustration of the bait and switch game. He really treats you like family. Also have to talk about Reggie in service he also is the reason we keep going back. More
by russellr
Employees Worked With
Marco Perez, Steve Palmisano
April 06, 2025
This is the third car that Marco Perez has helped my family drive off in. Working with him is fast, simple, easy, and clear. I was in and out of the dealership in a couple hours. Thanks again, Marco!!! family drive off in. Working with him is fast, simple, easy, and clear. I was in and out of the dealership in a couple hours. Thanks again, Marco!!! More
by Fraser
Employees Worked With
Marco Perez
March 24, 2025
Excellent experience again at the dealership and accompanied by the best, Marco. Our 2nd car had no hesitation in being purchased and managed at Volkswagen. accompanied by the best, Marco. Our 2nd car had no hesitation in being purchased and managed at Volkswagen. More
by Celso Manuel
Employees Worked With
Marco Perez
February 24, 2025
I had an amazing experience at West Houston Volkswagen, thanks to Marco! He was incredibly helpful, patient, and knowledgeable throughout the entire car-buying process. He took the time to understand my ne thanks to Marco! He was incredibly helpful, patient, and knowledgeable throughout the entire car-buying process. He took the time to understand my needs, answered all my questions, and made sure I got the perfect car within my budget. Marco went above and beyond to ensure everything went smoothly, and I truly appreciate his professionalism and dedication. The entire dealership had a welcoming atmosphere, and I never felt pressured or rushed. If you’re looking for a hassle-free, enjoyable car-buying experience, I highly recommend Marco and the team at West Houston Volkswagen! Thank you again! More
by Heidy Macias
Employees Worked With
Marco Perez
