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West Houston Subaru - Service Center

Houston , TX

4.6
59 Reviews

59 Reviews of West Houston Subaru - Service Center

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March 15, 2022

I received the best service as usual! Although this dealership is far from my home, it is worth trip! My Subaru Crosstrek is rated as one of the best SUVs! I am glad I purchased it in More

by Leonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Hatridge
Jul 12, 2022 -

West Houston Subaru responded

Hi Leonia, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Kindest regards, Steve Palmisano, GM

February 16, 2022

They washed my car as usual, but did not vacuum. This is such a small thing, but it does help ease the pain of the big charges! More

by mjsh4362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names
Jul 12, 2022 -

West Houston Subaru responded

Hi, we really appreciate your feedback! Please let us know if you have any additional questions about the services you received and thank you again for choosing West Houston Subaru! Kindest regards, Steve Palmisano, GM

August 01, 2021

Best Car Dealership I have ever dealt with in my 1/2 century experience. Fast, knowledgable, thorough, good car wash, and good coffee treat. Chris and Heip cheerfully, met me at the Service door.... a More

by jamal.barghouti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Heip
May 31, 2021

West Houston Subaru Service was exceptionally prompt, professional, courteous, and helpful! (I couldn’t even get a different dealership to call me back) They let me know upfront of the cost and even call More

by Berkemeierg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla Thurman, and porter driver (Lester??)
April 04, 2021

I am always very pleased with my service appointments. The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! More

by JVScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
March 19, 2021

Excellent! Service, time schedule, personable, quality, comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! More

by wot4tex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor, service technician!
March 13, 2021

Oil change service was scheduled ahead of time. The service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! More

by rashmiandsurekha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla
March 11, 2021

Great service! I've been to some dealerships with an appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour a More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Vo, Christopher Alvarez, Mario Bonaccorso
January 24, 2021

Great service. Friendly and quick also keeps you informed as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. More

by kwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep
January 09, 2021

Great job and I have only good things to say about the service department here. 5 stars.....thank you so much for the wonderful job! More

by J. Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vu
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