West Houston Subaru

This is my 4th or 5th Subaru from West Houston Subaru and obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members are outstanding. I truly feel like family every time I walk through the doors. John Fitzgerald, my salesman, is always amazing to work with. He is kind and goes above and beyond to make sure I’m happy with my purchase. He always follows up with phone calls and personal notes to ensure I’m still enjoying vehicle. I will always recommend West Houston Subaru and the many incredible employees that make my car purchasing experience one that I will always come back to! More

Super clean, Vince was a wonderful salesman. Met my needs at every step. Assured me I was getting the best deal and rate out there. Troy in finance was great too. Not pushy whatsoever and gave h Met my needs at every step. Assured me I was getting the best deal and rate out there. Troy in finance was great too. Not pushy whatsoever and gave his professional opinion on warranties. More

The dealership has been first class to deal with from start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Ou start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Our sales person was very informative about our Forester also and a pleasure to deal with. He has also followed up several times to check and see if we had questions or needed anything. More

West Houston Subaru could not be better. There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant ex There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant experience from entering, purchasing and driving out with my new Subaru. More

This dealership is so easy to work with. The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the servi The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the service guy had them on in five minutes! I love my new Crosstrek! More

Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for fi vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for finance to close the purchase. More

West Houston Subaru does a great job of helping the purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It all went very smoothly. More

From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, and I would certainly return for any future car needs. More

Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. More

Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing at that time. More