West Hills Kia

From the moment I walked in the door I was greeted my someone who made me feel cared about instantly as a person and not someone who was gonna give a hard sale attitude. Julianna is her name and she is someone who made me feel cared about instantly as a person and not someone who was gonna give a hard sale attitude. Julianna is her name and she is the most cheerful, informed, knowledgable and friendly gal who fits right into a expertise sales lady. She was so helpful all the way through the test drive, sale and even after the sale. Dean her finance manager also went above and beyond his duties to find a financial deal that would qualify me to purchase a new 2013 Kia Soul. The atmosphere I felt around these two wesome people made me feel like a family member with pride to be have selected West Hills Kia as my dealership of choice. A five star rating is definitely commended and thanks for making the new transition so easy. Love you guys, Sandra of Silverdale More

We had a great experience at West Hills KIA. The staff were hard-working and did everything that they could to get us into EXACTLY the vehicle we were looking for and needed. We worked with Jessica Redenb were hard-working and did everything that they could to get us into EXACTLY the vehicle we were looking for and needed. We worked with Jessica Redenbaugh and Dean Stephens and they were so helpful and patient with us and our three daughters who tagged along :) Definitely recommend them to anyone looking for a car. More

We take our vehicles to West Hills Kia for service. Each and every time our experience is excellent. The manager and assistant manager go out of their way to let us know how things are going with the servi and every time our experience is excellent. The manager and assistant manager go out of their way to let us know how things are going with the service, if there is any problem it is explained in detail. Also, the gentleman working on our vehicle will come to the waiting room to explain any problem found, and discuss how to remedy the problems. All the employees of this business go out of their way to help you. They even call to remind you of a service needed in the near future, and send e-mail reminders with specials, etc. The service performed on our vehicles has been totally satisfactory, with no problems. If a problem does arise, they are right on top of it to help remedy the problem, with their goal being having a happy customer, and we are! Thank you Mark and Matt for your outstanding service to us customers, as well as your other employees! More

In for service and this dealership is leaps ahead of the old KIA dealership. Thank you! I used to travel to Pierce county for Service but now it's local! old KIA dealership. Thank you! I used to travel to Pierce county for Service but now it's local! More

I was changing from a distant and had some question about the efect of comming from a distant dealer and they were answered very well and and cleared up any doubts I had the 45,000 check that I brought it in the efect of comming from a distant dealer and they were answered very well and and cleared up any doubts I had the 45,000 check that I brought it in for and 2 smaler proberms were found and I could have them taken care of at this time I decided to do it at a different time everyone that I talked to that day was very kind and helpful Ray Long More

The whole staff is absolutely amazing. I went in because I hated the car I was in and wanted out with a good deal and didn't want to be forced into a vehicle like I was at another dealership. They exceeded I hated the car I was in and wanted out with a good deal and didn't want to be forced into a vehicle like I was at another dealership. They exceeded all expectations. HIGHLY RECOMMEND. More

I was referred to Mr. Bob Villa by Mr. Jerry Bouldwin who is a salesman at Westhills Toyota Autoplex. I presented with credit challenges, a recent repossession and a bankruptcy in the past. I never thought is a salesman at Westhills Toyota Autoplex. I presented with credit challenges, a recent repossession and a bankruptcy in the past. I never thought I would be blessed with the opportunity to purchase a well-maintained, low mileage car with an elite warranty and additional GAP insurance in the deal. Mr. Villa was very sensitive to my personal situation, making me feel very comfortable sharing it with him. He was very knowledgeable in the finance department and he knew instantly what it would take to get me financed. I researched the inventory at the Autoplex and found the perfect car!!! It was newer than my previous car, had 100,000 less miles and needed no repairs!!! As soon as I made the decision to move forward with Mr. Villa, a deal was approved at not one, not two but three different banks with conditions. I made my way over to the Kitsap peninsula, down payment in hand and excited to see my new car!!! The deal happened over the Thanksgiving holiday so I wasn't able to drive away that day, however; Mr. Villa took personal time and attention with me, keeping me informed of the status of the loan until it finally funded first thing Monday morning. This was a very emotional situation for me. I was afraid of having to buy a "beater with a heater" that would have been no better than the previous car I owned and I was very stressed about finding the "right car" to fit my needs that I could afford. Mr. Villa and his salesman Mr. Bouldwin treated me with compassion and professionalism. I have purchased several cars in my lifetime and this was one of the best, no-hassle, simple and peaceful car purchases I have made. I will make the 1 and 1/2 hour drive to see Mr. Villa again and I will suggest doing business with Mr. Villa and Mr. Bouldwin to anyone I know shopping for a car. Especially if they have special credit needs. I feel so blessed to have this financial opportunity presented to me. Thank you Mr. Villa and Mr. Bouldwin for taking this minor setback and turning it into a major comeback!!! I am a customer for life!!! More

I have given them the rating that i did because they were all very helpful and not too pushy. They helped me get a good price on my trade in and an excellent price on my "new" car. all very helpful and not too pushy. They helped me get a good price on my trade in and an excellent price on my "new" car. More

Our experience with West Hills KIA and Chad Boldt was one of the Best Customer Service experiences we have had in a very long time. I feel they go out of their way to make their customers happy and taken car of the Best Customer Service experiences we have had in a very long time. I feel they go out of their way to make their customers happy and taken care of . We have dealt with Chad Boldt on several occasions and he is always very friendly, informative and professional. More

Our experience with West Hills Kia was exceptional. My wife and I were very pleased with the overall service, especially with Julianna's efforts. She is knowledgeable and was sensitive to our needs. We wife and I were very pleased with the overall service, especially with Julianna's efforts. She is knowledgeable and was sensitive to our needs. We would readily recommend her and West Hills Kia to anyone looking for a new or used car. We are very happy with our new Kia Soul. Thanks. More