West Hills Kia

Timothy, the person I worked with, was excellent, professional and delightful to work with; he responded to all of my concerns and was helpful before and after the purchase. professional and delightful to work with; he responded to all of my concerns and was helpful before and after the purchase. More

$40 to change 2 brake light bulbs. I bought them to do myself ($7.50 for both) got home and both brake lights are working. The technician said there was a possible connector problem, b I bought them to do myself ($7.50 for both) got home and both brake lights are working. The technician said there was a possible connector problem, but didn’t list it on the paperwork. I guess word of mouth and trust me but don’t document must be common practice at this dealership. My 2019 Sorento has 31K on it but the dealership suggested fuel injector service ($204), brake fluid service, whatever that is ($220), front end alignment ($159) after just stating in their report that tire inflation is proper, tire tread is good on all tires and wearing even. They decided all this without ever seeing or servicing my car before. I hope they remember what it looks like because any future service will be done by a reputable dealer or my network of local mechanics. Nina, the service counter associate, was the highlight of this entire experience. More

We have bought 3 cars from this dealership. The last one was the best experience. Great service and incentives. The last one was the best experience. Great service and incentives. More

West hills Kia provided me with an excellent experience find the right vehicle for me v find the right vehicle for me v More

West Hills Kia is very straightforward, super helpful and always looking to provide the best service! always looking to provide the best service! More

They always have the friendliest people working and they always help me with my questions/concerns. always help me with my questions/concerns. More

They took care of my first oil change and a vehicle recall and finished ahead of time. Nina, at the service desk, was friendly and knowledgeable and everything was great! recall and finished ahead of time. Nina, at the service desk, was friendly and knowledgeable and everything was great! More

My service advisor Maekayla was very helpful with all my service questions and provided excellent customer service! service questions and provided excellent customer service! More

Aundera was great even when I was frustrated. She also keeped in contact with me about status changes with my car. She also keeped in contact with me about status changes with my car. More

Dealership was very clean and the sales staff where very friendly. Over all a very good experience. friendly. Over all a very good experience. More