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West Hills Honda

Bremerton, WA

4.9
1,364 Reviews

520 W Hills Blvd

Bremerton, WA

98312

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Showing 1,364 reviews

March 09, 2024

The sales person did an amazing job. He was not pushy, learned our needs and wants, and took the time to test drive a couple vehicles, one being at another manufacturer the owned. What I More

by wild-invite
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Durant
Mar 11, 2024 -

West Hills Honda responded

We appreciate your honest feedback about your experience at West Hills Honda. We're glad to know our sales team was able to meet your needs, but we also take note of the concerns you raised regarding the Pulse Plus add-on and pricing tactics. Your input is valuable in helping us improve for future customers. If you would like to discuss your experience further please feel free to reach out when time permits. Thank you, David Gandel - General Manager - 360-377-1100

February 29, 2024

Wonderful experience, quick trip professional. Gilberto (Ivan) did a great job with my Honda CRB service. Thanks. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Gilberto
Mar 01, 2024 -

West Hills Honda responded

Mike, we're glad to know you had a wonderful experience with Gilberto at West Hills Honda. We appreciate your feedback and are here for any of your future needs!

February 27, 2024

Ryan was fantastic to work with! I took my Honda passport in for maintenance and he took the time to show me how a couple of things worked in my suv. More

by Fishe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 27, 2024 -

West Hills Honda responded

We're glad to know that Ryan was able to assist you with your Honda Passport's maintenance and features. Thanks for trusting West Hills Honda, we appreciate the positive feedback!

February 21, 2024

Bought my car new in 2007, it is now 17 years old with over 365,000 miles. Dealer prices are definitely higher but in my opinion, engine repairs are worth the cost. But definitely look elsewhere for b More

by A.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2024 -

West Hills Honda responded

We appreciate your feedback and loyalty to West Hills Honda over the years! It's great to know you trust us with engine repairs. We understand concerns about pricing, but rest assured we strive for top quality service and competitive prices in all areas. Thanks again for sharing your thoughts!

February 05, 2024

Clean waiting area. Nice employees, professional staff. Great place to get regular maintenance done for your car More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Byington
Feb 05, 2024 -

West Hills Honda responded

Ian, we're glad to know you found our waiting area clean and staff professional at West Hills Honda. We look forward to assisting with your car's regular maintenance in the future!

February 03, 2024

They were so accommodating and so very nice! ! They worked fast but smooth and I felt heard! More

by jerrys2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Feb 05, 2024 -

West Hills Honda responded

We are so glad to hear that you felt heard and attended to throughout your vehicle's service. Thank you for choosing West Hills Honda!

February 03, 2024

I took my 2018 CRV in for a transmission fluid change and along with an inspection and everything is great coming there at West Hills Honda. Nina was very helpful and polite. More

by Jason’s blue CR-V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 05, 2024 -

West Hills Honda responded

Jason, we're glad to know that Nina and our team at West Hills Honda were able to assist you with your CR-V's transmission fluid change. Thanks for trusting us with your vehicle!

January 27, 2024

Knowledgeable, on time, gave great options, listened to my needs, friendly, clean facility, great review of all work done , caring about wait time and smart options More

by Djjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Jan 29, 2024 -

West Hills Honda responded

We're delighted to know you had a positive experience at West Hills Honda. Our team always aims to provide knowledgeable service and options that suit your needs. Thanks for the review!

January 25, 2024

The service is excellent ! Above and beyond expectations, all the staff are friendly and accommodating ♥️ More

by tessie98366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Ivan / Service Department
Jan 25, 2024 -

West Hills Honda responded

Tessie, we're delighted to know that our team at West Hills Honda exceeded your expectations with their service. Thank you for the kind words and high rating!

January 25, 2024

I always satisfied at West Hills Honda. Excellent service, respect customer by well mannered and trained employees, spotless clean facilities. More

by meeko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 25, 2024 -

West Hills Honda responded

Meeko, we're delighted to know you've had consistently great experiences at West Hills Honda! We strive for excellent service and a clean environment — thanks for the support!

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