
West Hills Ford
Bremerton, WA
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I brought my car in for a recall inspection. I received excellent service from Caitlin, free coffee and a ride home. The inspection and repairs took two days and my car was delivered to my house I received excellent service from Caitlin, free coffee and a ride home. The inspection and repairs took two days and my car was delivered to my house on the third day. I can’t imagine going anywhere else for vehicle service! More
Elijah, Magdy and Derek from West Hills gave exceptional customer service. It was the easiest and best car buying experience I’ve ever had! Thank you West Hills Ford/Mazda! You’re the best! customer service. It was the easiest and best car buying experience I’ve ever had! Thank you West Hills Ford/Mazda! You’re the best! More
I love having my car serviced here. I stopped by on Labor Day and talked to my favorite Service Advisor Vincent about scheduling an appointment for an oil change on Saturday. He said he I stopped by on Labor Day and talked to my favorite Service Advisor Vincent about scheduling an appointment for an oil change on Saturday. He said he had 8am available. I signed up for it. I brought my car in at 755am today. He greeted me with a smile and "Good Morning Rick" I asked if the $199.99 oil change special was still available. He said it sure is and I said sign me up for it. We went to his computer and noticed that I might need my fluid changed out due to the high mileage on my car. I said go ahead since I have time today. The service technician sent me text of areas of concern that I will need to get scheduled in the near future. When I was settling up my bill, Vincent showed me the pictures that the service technician had taken of areas of concern. I thought that was awesome. I let Vincent know that that I would be giving him a call soon to get those appointment scheduled. More
Vincent was a pleasure to work with and the service center took good care of my Ford Ranger truck. Fast service and no complaints. I highly recommend them. center took good care of my Ford Ranger truck. Fast service and no complaints. I highly recommend them. More
First problem I had with my truck since I got it. It was a problem I wanted the dealer to handle because of the nature of the problem. Nick met me at the door and quickly saw the situation, and we we It was a problem I wanted the dealer to handle because of the nature of the problem. Nick met me at the door and quickly saw the situation, and we were on our way to the repair. Nick kept me involved in the process , explaining things as it needed. Thanks to everyone involved. More
Keanu was very courteous and answered any of my questions. He explained some of the procedures that my vehicle needs to be done. The wait time was as expected and I was pleased overall with the s questions. He explained some of the procedures that my vehicle needs to be done. The wait time was as expected and I was pleased overall with the service. More