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West Hills Ford

Bremerton, WA

4.5
684 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 684 reviews

September 14, 2025

I brought my car in for a recall inspection. I received excellent service from Caitlin, free coffee and a ride home. The inspection and repairs took two days and my car was delivered to my house More

by Joe B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin - 5 Stars
Sep 16, 2025 -

West Hills Ford responded

Hi Joe, thank you for choosing West Hills Ford and for sharing your glowing review of Caitlin and the team! We’re here to provide excellent service and support every step of the way.

September 12, 2025

Vincent my service guy was great. I bring my f350 to Haselwood ford all the time More

by W.Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent in service dept
Sep 12, 2025 -

West Hills Ford responded

Thank you for the kind words for Vincent. We appreciate your support here at West Hills Ford!

September 12, 2025

Elijah, Magdy and Derek from West Hills gave exceptional customer service. It was the easiest and best car buying experience I’ve ever had! Thank you West Hills Ford/Mazda! You’re the best! More

by winger.sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah, Derek, Magdy Boules, Zachary Re
Sep 15, 2025 -

West Hills Ford responded

Thank you for choosing West Hills Ford, Sarah! We're glad Elijah, Magdy, and Derek made your car-buying experience easy and enjoyable. See you next time!

September 07, 2025

I love having my car serviced here. I stopped by on Labor Day and talked to my favorite Service Advisor Vincent about scheduling an appointment for an oil change on Saturday. He said he More

by ispearfish671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VINCENT
Sep 09, 2025 -

West Hills Ford responded

Rick, thank you for choosing West Hills Ford Service Department and for sharing your kind words about Vincent and the team. See you next time! Safe travels!

August 28, 2025

Vincent was a pleasure to work with and the service center took good care of my Ford Ranger truck. Fast service and no complaints. I highly recommend them. More

by cnigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 29, 2025 -

West Hills Ford responded

Thank you for the recommendation! It's wonderful to hear that Vincent and our service team took such good care of your Ford Ranger. See you next time at West Hills Ford!

August 10, 2025

First problem I had with my truck since I got it. It was a problem I wanted the dealer to handle because of the nature of the problem. Nick met me at the door and quickly saw the situation, and we we More

by Tbrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick-service department
Aug 12, 2025 -

West Hills Ford responded

Thank you for choosing West Hills Ford and for sharing your experience with Nick and our team! We look forward to assisting you again in the future!

August 09, 2025

Service, parts and sales are always friendly and helpful no matter what I need. I'll keep coming back for sure. More

by Letsgo.Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oats, Keanu Bretz, John Scharnberg
Aug 11, 2025 -

West Hills Ford responded

Thank you for the wonderful feedback! We’re glad to have you as a customer of West Hills Ford and we look forward to serving you again. Safe travels!

August 09, 2025

Keanu was very pleasant and informative. I appreciated his helpfulness. Explained what I will need at my next visit. More

by joel_klemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keanu
Aug 12, 2025 -

West Hills Ford responded

Joel, thank you for highlighting Keanu's professionalism! It's wonderful to hear that he helped make your visit a success. See you next time at West Hills Ford!

August 06, 2025

What ever problem of my car they solve it right away or advise you another option. More

by Michelle Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie
Aug 06, 2025 -

West Hills Ford responded

We are so happy that our West Hills Ford team delivered an excellent experience. Thank you, Michelle!

August 01, 2025

Keanu was very courteous and answered any of my questions. He explained some of the procedures that my vehicle needs to be done. The wait time was as expected and I was pleased overall with the s More

by jessen46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keanu
Aug 01, 2025 -

West Hills Ford responded

We're delighted to hear that Keanu was helpful and thorough! Thank you for choosing West Hills Ford and for sharing your experience. We look forward to serving you again!

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