West Hills Chrysler Jeep Dodge
Bremerton, WA
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First car sales experience I went to the west hills dealership yesterday in search of a new truck. I didn't know exactly what I wanted but Reggie Ross was able to narrow it down I went to the west hills dealership yesterday in search of a new truck. I didn't know exactly what I wanted but Reggie Ross was able to narrow it down with me and after 4 test drives we found the truck I wanted. He made the process quick and easy. I will recommend this place to anyone in search of a new or used vehicle. More
Made me a deal to get out of a bad situation I can't say enough about this dealership! I was a victim of the recent VW Diesel emission scandal. VW is ignoring customers and wouldn't take back I can't say enough about this dealership! I was a victim of the recent VW Diesel emission scandal. VW is ignoring customers and wouldn't take back their car they fraudulently sold to me. Watching the resale value of my car plummet and knowing the VW "fix" was coming which would affect my performance and mileage, I decided to begin looking for a different car family to belong to. West Hills Jeep was the only dealership that would consider taking my trade for a reasonable amount despite the current resale situation. They worked with me to find the right vehicle and one that had plenty of rebates to also lower my monthly payment. From the Internet salesperson, my salesman, management and finance, I was treated with respect and consideration in what would meet my needs and my budget. More
Great service from Reggie and Blake! Reggie and Blake worked really hard with us to find a suitable vehicle for purchase! Very happy with our Jeep Grand Cherokee... Thank you thank you to Reggie and Blake worked really hard with us to find a suitable vehicle for purchase! Very happy with our Jeep Grand Cherokee... Thank you thank you to them for their service! More
Great all around When I showed up at West Hills to test drive a truck, I really had no idea if I wanted to purchase a; Chevy, Dodge, or Ford; 1/2 or 3/4 ton; new or u When I showed up at West Hills to test drive a truck, I really had no idea if I wanted to purchase a; Chevy, Dodge, or Ford; 1/2 or 3/4 ton; new or used. Not only did they let me take home a RAM 2500 for the day, but when I came back after work, the Dodge salesman spent more time driving us around to the other dealers so we could test drive the Chevy and Ford at the same time. After deciding on the half ton, we brought them all back to the Dodge dealership, lined them up side by side so we could make our choice. After making our selection (RAM 1500), we were surprised to find out that the salesman would likely make very little from the sale had we purchased Chevy or Ford. Even with that, they never pushed one vehicle over the other and truly let us come to our own conclusions. They happily put up with our long drawn out search in the rain, climbing into every 1500 on the lot to find just the right truck, even searching the entire state for similar vehicles to make sure we reviewed all of our truck options. I would easily recommend this dealership to friends and family. Thanks John and Mike. More
Best experience I've had at a dealership! Mike Alden was extremely helpful and easy to talk to. The staff and Mike found me the exact car I wanted and I got a great deal on my Cherokee and my Mike Alden was extremely helpful and easy to talk to. The staff and Mike found me the exact car I wanted and I got a great deal on my Cherokee and my trade-in. More
Pretty amazing. A friend and I went in looking for new cars for different reasons and met Reggie. He introduced himself and asked what we were looking for. After expl A friend and I went in looking for new cars for different reasons and met Reggie. He introduced himself and asked what we were looking for. After explaining what I was interested in, he pointed out the Dodge Dart. We took it for a test drive and went inside to talk about the things I wanted in a car. He looked and ended up finding everything I wanted in the car. The entire time he was at ease and extremely friendly and was nothing but helpful. He never made us feel pressured to buy now or to get something we weren't interested in. Overall, it was the best experience I could've wanted inbuying a new car. In the end we both bought brand new Darts and couldn't be happier. More
Recall repair We brought our vehicle in for a scheduled recall item. Started working with salesman, John McLaughlin. Although we haven't purchased a car, this sales We brought our vehicle in for a scheduled recall item. Started working with salesman, John McLaughlin. Although we haven't purchased a car, this salesman has gone above and beyond his duties to be helpful, gather information about our current warranty, and search for vehicles for us. He is professional, courteous and delivers exactly what he promises. We will definitely work with him when the time is right to trade in our current vehicle. Brandon Grogon helped us with the warranty item and he was also very professional, knowledgeable, courteous and helpful, going above and beyond to help accommodate us and make our visit worry free. An overall wonderful experience. More
Great Staff who always are looking to help you! Had a great time while buying a jeep. Mike Alden was a great help and the best salesman i have ever dealt with. He helped me get a great price on my j Had a great time while buying a jeep. Mike Alden was a great help and the best salesman i have ever dealt with. He helped me get a great price on my jeep and a good price on my trade-in. Would recommend this dealership 100 times over. More
Early Xmas present We went in with a fairly good idea of what we wanted. The Cherokee we wanted to test had a dead battery (life happens) The sales team was able to solv We went in with a fairly good idea of what we wanted. The Cherokee we wanted to test had a dead battery (life happens) The sales team was able to solve the problem quickly. John was attentive and professional the entire time. More
New truck purchase Over the years, I have purchased many dealership new cars. Last weeks experience was the easiest of all. I am very satisfied with my experience. Over the years, I have purchased many dealership new cars. Last weeks experience was the easiest of all. I am very satisfied with my experience. More