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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,269 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,269 reviews

October 17, 2022

Always helpful and courteous service. Thank you,Chad. My Jeep runs noticably better. I will definitely be back. More

by chamoru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 18, 2022 -

West Hills Chrysler Jeep Dodge responded

We are thrilled that your vehicle was so well taken care of by Chad and the team! Thank you for choosing West Hills Chrysler Dodge Jeep Ram and for sharing your positive review. See you next time!

October 09, 2022

Friendly staff, clean facilitie and very upbeat about thier job. Keep up the good work!! More

by Hollywood4024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Spear
Oct 10, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the compliments! All of us at West Hills Chrysler Dodge Jeep Ram really appreciate it.

October 01, 2022

Sierra was helpful and professional. She made my son’s first care buying experience a good memory for him. More

by Shellyv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Carlson, Sierra Spear
Oct 03, 2022 -

West Hills Chrysler Jeep Dodge responded

Shelly, thank you for the great review! We are so glad to hear that your son had a successful first purchase experience working with Sierra and the West Hills Chrysler Dodge Jeep Ram team. We are wishing him safe travels and hope to see you both again down the road!

September 29, 2022

Super nice staff! Sierra and Mike were aawesome! Can't thank them enough for working with me. More

by TheRealOface
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alden , Sierra Spear
Sep 30, 2022 -

West Hills Chrysler Jeep Dodge responded

We're delighted Sierra and Mike made your experience as seamless as possible. The West Hills Chrysler Dodge Jeep Ram team appreciates your kind words. Have a great day!

September 26, 2022

This was a simple easy visit. Far better than anytime in the past. Thank you More

by kaseybowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2022 -

West Hills Chrysler Jeep Dodge responded

We're so glad we could provide an exceptionally smooth experience. Many safe and happy miles from everyone at West Hills Chrysler Dodge Jeep Ram!

September 22, 2022

Very friendly and quick responses. Work was done well and vehicle returned quickly. Gave constant updates while vehicle was being worked on. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darcey
Sep 22, 2022 -

West Hills Chrysler Jeep Dodge responded

Amanda, we're delighted we could provide courteous, timely, and communicative service. Thanks for choosing West Hills Chrysler Dodge Jeep Ram!

September 22, 2022

Clean, courtious, efficient and thorough. They have complimentary snacks, coffee, water and tea. They also give military discount. More

by csm.culver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 23, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the West Hills Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back again down the road!

September 22, 2022

So I have been battling with the thought of writing another 1 star review on West Hills Chrysler Jeep dealership (last one over 4 years ago), but I feel compelled to do so because something needs to ch More

by James
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Alden , Nick Carlson
Sep 22, 2022 -

West Hills Chrysler Jeep Dodge responded

James, I want to apologize for any lack of transparency or miscommunications on our end, as this is never the way we want to conduct business, and it's disappointing that we've let you down. I understand your frustrations here and am very sorry that specific details were not communicated to you better. We value having you as a customer, and if you were willing to give us another chance to make this right, I would like to see what more I can do to help. Please consider giving me a call. Thank you, Bret Underwood - General Manager - 360-377-4418

September 15, 2022

Great service dept. Alex was excellent to work with. Kept me informed on what needed to be done More

by smoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 15, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review! We are thrilled to hear that Alex delivered such a successful service experience. Drive safely, and we hope to see you back again at West Hills Chrysler Dodge Jeep Ram!

September 15, 2022

Its always awkward walking into the service department at West Hills Chrysler Dodge. No one welcomes you or says well be right with you, you just stand there until one of the service reps calls you over. More

by Rpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 16, 2022 -

West Hills Chrysler Jeep Dodge responded

While I'm happy to hear Austin stepped in to help, it's hard to hear that you never feel welcomed in our establishment. We aim for more approachable and attentive customer care than what you've described, and we will certainly address this feedback as a team. If there is anything else we can do for you at this time, please consider reaching out. You can contact me by text, phone, or email. Best, Bret Underwood - General Manager - 360-377-9144 - bunderwood@haselwood.com

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