West Hills Chrysler Jeep Dodge

Service Department not very much for giving service We had an appointment for a simple oil change on our Pacifica...My husband took the car in and wait 15 minutes at the service counter but 5 service me We had an appointment for a simple oil change on our Pacifica...My husband took the car in and wait 15 minutes at the service counter but 5 service meN could Not/would not look up from their computers or pause their conversations on the phone to help direct him where to go. The service mgr had his head stuck behind a computer in his office and didn't bother to look up ...too bad we are looking for a place to service our car after just moving here... I guess it won't be here! More

Excellent Service We went in with the intentions of buying a used Grand Cherokee, but it did not work out with our price range. But Reggie refused to take no as an answ We went in with the intentions of buying a used Grand Cherokee, but it did not work out with our price range. But Reggie refused to take no as an answer. He found us a brand new Jeep instead! And under our price range. He was an excellent help and would highly recommend him to anyone we know. More

Chuck Gurno Chuck pays attention to details of your vehicle needs and informs with suggestions/pitfalls for failure to proper maintanence. Saves you money when Chuck pays attention to details of your vehicle needs and informs with suggestions/pitfalls for failure to proper maintanence. Saves you money when possible and all around super customer service orientated. More

Excellent service from start to finish I had the pleasure of working with Chuck. He is in a league of his own. Top notch experience, would recommend for anything. Ensured my tires were g I had the pleasure of working with Chuck. He is in a league of his own. Top notch experience, would recommend for anything. Ensured my tires were good to go and saved me over 400$ in the process. More

TOP NOTCH SERVICE!! WORTH THE DRIVE FROM SEATTLE!! West Hills was far superior to all of the other dealerships I contacted from the get go.... From offering top dollar on my trade-in up front without West Hills was far superior to all of the other dealerships I contacted from the get go.... From offering top dollar on my trade-in up front without unnecessary games and haggling, to making the entire car purchasing experience comfortable without the typical high-pressure sales environment seemingly so prevalent in the industry. The staff was friendly and knowledgeable and made every effort to ensure that I was comfortable with my purchase. Would definitely recommend West Hills to anyone in the market for a new lease or vehicle purchase! Worth the drive from Seattle! More

Mind blowing! I was in the market for a jeep, looking to trade in a banged up old Denali but in the middle of remodeling my house with a crush to get the house on t I was in the market for a jeep, looking to trade in a banged up old Denali but in the middle of remodeling my house with a crush to get the house on the market in 3 days. Not only did Reggie Ross do all the paperwork ahead of time, he PICKED MY UP FROM MY HOUSE IN MY NEW CAR SO I COULD TEST DRIVE IT!!! Hands down, most attentive, give-a-@&$!? salesman I've ever had the pleasure of dealing with. Efficient, no nonsense dealership that made everything work for me. Mad xxxxxxto Reggie, his manager and all the peeps at West Hills Jeep!! -LT Vanessa Sonnichsen, USN More

Fantastic Truck buying experience at West Hills Chrysler In October I went into the West Hills Chrysler Jeep Dodge dealership to see if I could find a specific Ram 1500. I wanted a Ram 1500 Laramie in a Blue In October I went into the West Hills Chrysler Jeep Dodge dealership to see if I could find a specific Ram 1500. I wanted a Ram 1500 Laramie in a Blue Streak Pearl color and it had to have the RAMBOX. After several horrible experiences at other dealerships in the recent past trying to get this specific truck, Reggie Ross spent considerable time helping me order a new truck from the factory. He made sure to get the truck exactly the way I wanted it. When there was some confusion over an accessory not listed on the purchase agreement, Mr. Ross worked to get the price of the accessory reduced. The build and transit of the truck from Michigan to Washington took almost 6 weeks. Mr. Ross kept me up to date with the construction date of the truck as well as its location as it made its way to me. Once the truck arrived at the dealership, Mr Ross worked very hard to get the LINEX installed in the bed, truck cleaned, and paperwork completed so I could pick it up. Jon Post in Financing did a fabulous job talking with us while signing paperwork, but not drawing it out. I have been stuck in the financing department at many dealerships before and this was by far the easiest. Testament to Reggie and Jon. Couldn't be happier with the truck. Thanks a ton Reggie, Jon, and West Hills Chrysler Jeep Dodge! More

BEST CAR BUYING EXPERIENCE I EVER HAD! Me and my husband have bought a couple cars in the past 10 years and this was by far the best experience ever. Moshi has the best customer service I'v Me and my husband have bought a couple cars in the past 10 years and this was by far the best experience ever. Moshi has the best customer service I've ever seen. He was great with our kids, and didn't try to sell us what we didn't want. I would definately buy from him again! We're already planning on it! More

Pleasant Car Buying Experience My husband and I went to West Hills to test drive a Jeep Grand Cherokee. We met with Reggie Ross and since I was considering the Eco Diesel, we plann My husband and I went to West Hills to test drive a Jeep Grand Cherokee. We met with Reggie Ross and since I was considering the Eco Diesel, we planned on driving the gas engine model AND another vehicle with the Eco Diesel engine (they didn't have a Grand Cherokee with the Eco Diesel on the lot). I was really impressed with the ride of the JGC but a Citadel also caught our eye so I test drove that as well. Reggie did a great job and helping us to compare the features and benefits of the Citadel and the JGC. I would have been very happy with either vehicle so it really came down to price and financing. Reggie worked very hard to meet the demands of my husband who knew what he wanted us to pay for the vehicle. We were able to take advantage of Costco pricing, dealer incentives, 0% financing and negotiate a super price for what I consider a great SUV. From start to finish, Reggie checked in to see if we were satisfied, asked if we were willing to continue, he did not pressure us or make us feel in any way like we were not in control of our time there. He was well informed of the details of all their vehicles (and beyond - a real car enthusiast)! It was a pleasure dealing with him and with West Hills. More

Enthusiastic, fair, knowledgeable Just moved to Bremerton and was delaying taking my car to the dealer because my experiences at other dealerships has been so shady. Boy did West H Just moved to Bremerton and was delaying taking my car to the dealer because my experiences at other dealerships has been so shady. Boy did West Hills blow me away. Chuck, in particular, was super friendly, knowledgeable, and way into Mopar. It was nice to meet somebody so enthusiastic about his craft. My car was fixed in less time than they estimated, and I even got a great deal. Highly recommended. Ask for Chuck. More