West Hills Chrysler Jeep Dodge

Alex kept me informed about everything going on. Ask me if there was anything else I could help with. Reschedule for January to have a full going through the vehicle to make sure our trip down south Ask me if there was anything else I could help with. Reschedule for January to have a full going through the vehicle to make sure our trip down south goes good. More

Trade in for Chrysler was grand, but for the Kia it was a slap in the face !! slap in the face !! More

Darcey did N excellent job having my 3500 Dodge Tam serviced and detIled ! You r very fortunate to have such a valuable employee! She was very thorough ThNk you Michael serviced and detIled ! You r very fortunate to have such a valuable employee! She was very thorough ThNk you Michael More

On time professional service. Staff very courteous. Clean environment nice waiting areas. A very pleasant visit Staff very courteous. Clean environment nice waiting areas. A very pleasant visit More

The maintenance department was outstanding like always I have never had a issue with there department or personal have never had a issue with there department or personal More

Service department is slow, never calls you back even when they've had your vehicle days past when they said, and they seem to be understaffed. They overcharge, and won't do any work without charging you when they've had your vehicle days past when they said, and they seem to be understaffed. They overcharge, and won't do any work without charging you a ridiculous "diagnostic fee", even when you tell them exactly what needs to be done (for example, "I got a diagnostic error that my upstream 02 sensor needs replacing"). I only take my truck here for recall work, and only because the next-closest dealership is an hour away. More

When we were unexpectedly rear ended by an F-250 and our beloved car was totaled, it was a stressful week of coming to grips with the situation. Once we finally decided to find and purchase a 2022 jeep rene beloved car was totaled, it was a stressful week of coming to grips with the situation. Once we finally decided to find and purchase a 2022 jeep renegade latitude, we found a red one available at West Hills Jeep. The staff were welcoming, supportive, knowledgable, and obviously enjoyed their jobs. They worked well together to give us a positive experience. Alex, our salesperson, was kind, listened to our concerns, and gave us confidence in the process. After all was said and done, we asked if they could deliver the car to our house, about 1.5 hours from the dealership. Alex quickly volunteered to do it cost free. Now that's awesome service! More

We were nervous because our credit isn't the best, but Sierra, Mike and the rest of the team helped us out and we got an amazing vehicle! Sierra, Mike and the rest of the team helped us out and we got an amazing vehicle! More

The Sales Dept. worked with us with no pressure and were very courteous and helpful. Their concern was that we be happy with the vehicle we chose. Best car buying ex worked with us with no pressure and were very courteous and helpful. Their concern was that we be happy with the vehicle we chose. Best car buying experience ever. More

Honest, professional, and super friendly. I was in and out in just over an hour for a full-service lube/oil/filter and tire rotation. Darcey was incredibly friendly and advised me on a cou I was in and out in just over an hour for a full-service lube/oil/filter and tire rotation. Darcey was incredibly friendly and advised me on a couple of factory recall/service items. Setting up a follow-on service appointment was a breeze. I just moved to the area and am so glad to have found such a great service department to keep my Jeep Renegade in peak condition. Thank you!! More