West Hills Chrysler Jeep Dodge

Had a great experience with Destiny finding exactly the used vehicle I was looking for at a fantastic price. Setting up the deal was easy and sales folks were great. Downside is even though I was payin used vehicle I was looking for at a fantastic price. Setting up the deal was easy and sales folks were great. Downside is even though I was paying with cash, still took 2 hours sitting around waiting before I could sign papers just to get finance to try and upsell. Told I had to pay for the Anti Theft window etching and I wasn't even told about it, it just appeared on the bill. Next issue is that the car was out on the lot before being cleaned with a cracked window. I had to bring the car back another day and although I arrived at 9am like requested to get the window replaced and detailed, the car wasn't ready by 6pm and told I'd have to come back again to get the window. The result of poor communication between departments and too many segregated teams with no accountability or management. And after wasting so much of my time the only offer was to top off my gas tank. Went from a great experience and wanting to get all my future vehicles there to never going back. Bottom line, buy a car but do not work any service in the deal. Get lower price and get work done elsewhere. More

We were so fortunate to have worked with Destiny when we started the buying process. Destiny helped us find the right truck for the best price. She was patient as we weighed all of our options. She was alwa started the buying process. Destiny helped us find the right truck for the best price. She was patient as we weighed all of our options. She was always on our side working to make our purchase as simple and successful as possible. The best part about working with Destiny was that she was always more focused on answering our questions, and finding a vehicle that met our needs than she was on closing a deal. She was attentive, professional, and we would recommend Destiny to anyone and look forward to working with her again in the future. More

Cant get a hold of anyone. The wrangler I bought had several electrical issues that I was told now that I own it I need to use the extra warranty I bought to fix it all, even th The wrangler I bought had several electrical issues that I was told now that I own it I need to use the extra warranty I bought to fix it all, even though those problems were there before I bought it. I have been trying to call and email anyone to find out when the new dash part is in (I was told they were going to fix this previously) and I am getting no answers at all. I am very frustrated to say the least! More

Julia did a great job helping us on the purchase of our new truck. She was professional and pleasant. We always appreciate West Hills Dodge new truck. She was professional and pleasant. We always appreciate West Hills Dodge More

Kevin Ranganbay did an Amazing job. Taking the time to answer any and all our questions.. Very professional and really listened to what we were looking for in a truck! answer any and all our questions.. Very professional and really listened to what we were looking for in a truck! More

They were very nice, efficient, and not pushy at all. I love my new Jeep! Kevin was able to explain a lot of features to me. love my new Jeep! Kevin was able to explain a lot of features to me. More

After my last review the guys at West Hills called me and offered me $500 towards the repair of my bumper. It was a good faith gesture and I truly appreciate it. My bumper is fixed and I’m a happy shopper. T offered me $500 towards the repair of my bumper. It was a good faith gesture and I truly appreciate it. My bumper is fixed and I’m a happy shopper. Thanks Will!! More

Great Customer Service This dealership specifically dealt with my personal needs in a vehicle. Very courteous and patient in making this purchase as easy as possible. I woul This dealership specifically dealt with my personal needs in a vehicle. Very courteous and patient in making this purchase as easy as possible. I would highly recommend this dealership! More

Best experience my husband and I have ever had with buying a new car. No pressure to buy one over the other, they totally let us decide what worked best for our family. Love our new car so much and fee buying a new car. No pressure to buy one over the other, they totally let us decide what worked best for our family. Love our new car so much and feel proud to have it. More