West Hills Chrysler Jeep Dodge

Very knowledgeable, Understands the customer , Friendly, makes you feel Valued . Dallas is an Awesome Salesman! makes you feel Valued . Dallas is an Awesome Salesman! More

My first experience with Dodge Service Dept. Dan Hagedorn was very professional and really helpful with my service. He explained what service that was performed and covered the safety recall. I Dan Hagedorn was very professional and really helpful with my service. He explained what service that was performed and covered the safety recall. I am thankful for the service. It's the kind of service I have come to respect from these last 9 years from West Hills service complex. Again thanks Dan for your service! More

I had my Dodge truck serviced and saw a new truck I wanted to purchase and use serviced truck as trade. I told rep this and when I could make purchase. I didn't hear from them for a couple of days so I wanted to purchase and use serviced truck as trade. I told rep this and when I could make purchase. I didn't hear from them for a couple of days so I called them and they told me truck was sold. Really poor sales and service. Look at other review sites. This one is obvious biased. They are also anti-veteran even though most of their business is active duty, veteran, DOD and their families. They would not pick me up even though I live 10 miles away. I now drive my truck 45 miles past West Hills and they drop me off and pick me up. Shop else where. I also tried to get minor donation for veterans group not a new car or used car just a $29.99 oil change that we could use as a raffle item. They held me for hours then declined. More

Oil change, tail gate recall all done to completer satisfaction. Five more words are needed satisfaction. Five more words are needed More

We have been very happy with the sales team specifically Dallas, at this dealership. He works hard to make sure we get what we want at a decent price. Dallas, at this dealership. He works hard to make sure we get what we want at a decent price. More

Great purchase. Dallas was wonderful to deal with. From start to finish. I have no regrets. Best dealer I have worked with yet. Dallas was wonderful to deal with. From start to finish. I have no regrets. Best dealer I have worked with yet. More

Good dealership, great maintenance staff - answered all my questions and guide through recommended additional repairs. Awesome break area, accommodations while you wait for our vehicle! my questions and guide through recommended additional repairs. Awesome break area, accommodations while you wait for our vehicle! More

High staff turnover. Never see the same rep twice. I have been badgered to provide a review of staff even though that review may not have been what was expected. A simple Never see the same rep twice. I have been badgered to provide a review of staff even though that review may not have been what was expected. A simple oil change takes two hours even with a reservation. More

Super attentive, efficient and pleasant. Thorough job. Found and corrected a loose tie rod during routine maintenance. Sent me photos and recommendations of all potential problems. Nice faci Thorough job. Found and corrected a loose tie rod during routine maintenance. Sent me photos and recommendations of all potential problems. Nice facility, had a rental ready even though I was 30+ minutes early. All good. I found a new Ram dealer for my future business. More

They didn't resolve any of my car's problems - 2006 Dodge Magnum SRT8 yet my bill was $418. 1st, their opinion was that my crank was bad, diagnosed by "soundings", but they said they are unable to replace it Magnum SRT8 yet my bill was $418. 1st, their opinion was that my crank was bad, diagnosed by "soundings", but they said they are unable to replace it. 2nd, something is draining my battery, but they couldn't find it. My car wouldn't start when I picked it up. There was a total lack of concern by the service department on my situation. Nothing was resolved and my bill remained $418. More