West Hills Chrysler Jeep Dodge
Bremerton, WA
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Liberty was so helpful and kind throughout the whole process. Wasn’t pushy or over bearing which usually drives me away from purchasing. She was super helpful with breaking down numbers and explaining w process. Wasn’t pushy or over bearing which usually drives me away from purchasing. She was super helpful with breaking down numbers and explaining what every price meant. More
May have been the best experience I have had buying a used car. Brandon Henderson could not have been more helpful, made it easy to get the car out the door. used car. Brandon Henderson could not have been more helpful, made it easy to get the car out the door. More
Although I went to the lot to "shop" a few vehicles I saw on line and was not going to make a purchase , Travis listened to what I was looking for and needed. He found me just what I wanted. This gorgeous an on line and was not going to make a purchase , Travis listened to what I was looking for and needed. He found me just what I wanted. This gorgeous and safe Cherokee wasn't on my "shopping list" but he knew it'd be right for me. Mike in Finance made that part like I was sitting at the table across from my brother swapping stories. Not at all like putting the final touches on a very clean and easy deal. More
Tyler was very relatable and reassuring. Any minor issue I thought of he was more than glad to answer. Even when I asked to hear the difference between the new and used Rebel engines. Truly glad to have s I thought of he was more than glad to answer. Even when I asked to hear the difference between the new and used Rebel engines. Truly glad to have someone who could put up with my attention to detail. More
Tyler was awesome! No pressure to buy a car that I wasn't thrilled with. Tyler really wanted me to leave happy and satisfied. I have never had such a pleasant car shopping experience. Tyler even helped me ge thrilled with. Tyler really wanted me to leave happy and satisfied. I have never had such a pleasant car shopping experience. Tyler even helped me get familiar with my car, helped me to set up my phone to interact with my car, and, made sure all the small details were taken care of. If you are thinking of purchasing a new car I recommend West Hills Chrysler Jeep Dodge Ram and ask for Tyler Hundson. Yes, his last name does have an N in it. 😃 More
We bought a brand new 2021 Jeep Cherokee on January 6th. Our initial contact with the dealership was pretty good. However, when driving off the lot it showed that our passenger door was open. We came right Our initial contact with the dealership was pretty good. However, when driving off the lot it showed that our passenger door was open. We came right back to the dealership and were told to take it home to dry out and they would follow up with us the next day to see if it was just a wet sensor (from all the rain). No one followed up, so on Friday morning we called as soon as they opened. No one returned our call so we called again that evening and were told they would get back with us after they spoke to the Service department. We were also waiting to hear from the Finance guy, who told us at the time of purchase that he would call us back within 2-3 hours to tell us our interest rate and what bank we would be going with. Saturday morning we called and spoke with a manager about both issues and within minutes, Joe called us back with our credit union info and told us to bring the Jeep in Tuesday morning first thing and we would be seen right away and that it should only take 1-2 hrs and Joe would be there if we needed anything. This morning (Tuesday the 12th) we brought the Jeep in and we didn't have an appointment on the books and Joe was no were to be found. The service department told us they would still look at it, but it wouldn't be done until 4:30. We went ahead and left it anyhow and left a message for Joe to please call us and once again we didn't receive a phone call back. It seems we were important customers until we bought the Jeep and now this dealership has no time for us (between the salesman and finance. We have bought MANY cars over the years and even 2 vehicles locally within the last 1 1/2. We believe in referring friends and family and we also continue to buy from dealers that don't make us feel like just another number... West Hills Chrysler Jeep Dodge definitely made us feel like just another number! More
Sales representative Liberty Anderson was fantastic to work with. She took interest to understand what I was looking for in a truck, she was courteous and professional without any pressure. Thanks again f work with. She took interest to understand what I was looking for in a truck, she was courteous and professional without any pressure. Thanks again for an enjoyable experience throughout the entire process! More
Cameron was a absolute joy to work with. He took my to 3 different dealerships, guided me through the process and was extremely helpful. Fantastic guy! different dealerships, guided me through the process and was extremely helpful. Fantastic guy! More
In short story Darren was great! He helped walk me through absolutely everything but in great time as well, this was the best experience I've had at a dealership ever! through absolutely everything but in great time as well, this was the best experience I've had at a dealership ever! More