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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,269 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,269 reviews

April 21, 2023

The work and staff are perfect. Unfortunately the wait time (one week for me but lots to do) without a loaner car was not fun. Also as other dealerships do, I wish a diagnostic (I More

by Amelyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson
Apr 24, 2023 -

West Hills Chrysler Jeep Dodge responded

We appreciate your feedback, Amelyn, and are glad to hear that our staff provided you with perfect service. We apologize for the long wait time and inconvenience of not having a loaner car, and will take this into consideration for future improvements. Thank you for choosing West Hills Chrysler Dodge Jeep Ram for your vehicle needs. If you would like to discuss anything further, please feel free to contact me directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

April 08, 2023

The experience was good overall and we got the car the day we walked in. We got a used car (2017 MY). Although the car is sold “as-is” and we sign for the “condition” of the car, I think it should not h More

by jfxavier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson
Apr 18, 2023 -

West Hills Chrysler Jeep Dodge responded

I am sorry that some items were overlooked during your purchase. We strive to equip our guests with top-of-the-line vehicles and we will use this feedback to improve moving forward. If there is anything else we can do to assist you from here on out, please give me a call directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

April 06, 2023

Immediately welcoming, friendly, and helpful; he also gave me several low-to-zero pressure service options More

by KGW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson, Alexis Wagner
Apr 18, 2023 -

West Hills Chrysler Jeep Dodge responded

Thanks so much for stopping by to share this supportive feedback! We appreciate knowing how positive and helpful your experience was working with our team at West Hills Chrysler Dodge Jeep Ram!

April 01, 2023

Kari in service was very attentive & responsive. I hope to find a wife like that. Noticeable difference with 45k. service. More

by DRVolker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari in service
Apr 03, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for leaving Kari and the West Hills Chrysler Dodge Jeep Ram team a five-star review. We appreciate the support.

March 27, 2023

Have been buying vehicles from Dallas at West Hills Chrysler Jeep Dodge for 15 years now. Excellent dealership with A+ service. I can always count on Dallas and the staff to treat us like family and gi More

by Alan.simon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
Mar 28, 2023 -

West Hills Chrysler Jeep Dodge responded

Alan, thank you for the review! We are so glad to hear that you are confident in Dallas and the West Hills Chrysler Dodge Jeep Ram team to get the job done. We appreciate your business over the years and will be sure to pass on the kind words!

March 16, 2023

Dan is always professional and straightforward when working with me! I sincerely appreciate his talent for customer service! More

by Trish.vizz@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 17, 2023 -

West Hills Chrysler Jeep Dodge responded

Trish, we're so glad Dan has consistently demonstrated our commitment to customer service at West Hills Chrysler Dodge Jeep Ram! Safe travels, and we look forward to your next visit!

March 03, 2023

My service advisor was exceptional Thank you Darcey! Very efficient and communicated with me regarding other issues I had during my service More

by mclosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcey
Mar 06, 2023 -

West Hills Chrysler Jeep Dodge responded

Darcey will appreciate your kind words. Thanks for working with us here at West Hills Chrysler Dodge Jeep Ram!

February 26, 2023

Went in for my first oil change, my Tech; Darcey Besson was Fantastic! She was very informative with information about my Ram 1500. The wait time was very short. Darcey went over my check list about my R More

by Ram Schweikl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcey Besson - Service Dept., Dallas Howell
Feb 27, 2023 -

West Hills Chrysler Jeep Dodge responded

Jeff - Thank you for the review! We strive to deliver a professional and straightforward service experience, and it means a lot to hear that this was reflected in your time working with Darcey. We will be sure to pass on the kind feedback to her. Drive safely, and we hope to see you again at West Hills Chrysler Dodge Jeep Ram!

February 15, 2023

I Test drove a couple trucks. Found what I like. We made a deal. And now it’s in my yard. More

by Vipheatingcooling
Recommend Dealer
Yes
Employees Worked With
Jonathan Riggins, Nick Carlson
Feb 16, 2023 -

West Hills Chrysler Jeep Dodge responded

Congratulations on the new truck! Thank you for trusting West Hills Chrysler Dodge Jeep Ram with your business! We are pleased to hear about your positive experience, and hope to see you in the future!

February 13, 2023

Attention to every concern dealt with careful attention. Diagnostics and discoveries shared and documented with photos. This is the only placed I have ever taken my jeep for maintenance. Have downed this More

by sea2urchin
Recommend Dealer
Yes
Employees Worked With
Keimon Page
Feb 13, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Keimon and the West Hills Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back again down the road!

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