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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.5
1,276 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,276 reviews

July 12, 2022

When I bought the oil change’s with the new Ram the dealership said they would not expire but went in today and they said the remaining changes that I paid for would not be honored and I would have to More

by Tbdave1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jul 12, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

July 11, 2022

Alex was the best car salesman I have dealt with and over the years we’ve dealt with a lot. He seemed very Honest and genuine.. made the 2 hour drive worth it. He got the deal done for the price we needed w More

by Josue T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray natividad, Alex Freeman
Jul 11, 2022 -

West Hills Chrysler Jeep Dodge responded

Josue, We are very happy to hear Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

July 08, 2022

Lyss was amazing! She was extremely helpful and thoughtful! I really appreciated everything she did to make my buying experience as smooth as possible. More

by slickwill1675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Des Jarlais, Lyss Libiternos
Jul 11, 2022 -

West Hills Chrysler Jeep Dodge responded

Here at West Hills Chrysler Jeep Dodge, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

July 01, 2022

Third times the charm! Best dealership experience to date. I purchased my vehicle through this dealership. I'd found the listing through a third party website. The listing More

by Hellmeowjkrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson, Michael Lash, Alexis Wagner, Megan Steiner, Lyss Libiternos
Jul 05, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you so much for choosing West Hills Chrysler Jeep Dodge! Congrats on your new purchase, and let us know if we can be of any more assistance! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

July 01, 2022

Definitely more pushy as far as their finances and extra money they want you to spend goes however, a wonderful and kind team who are ultimately trying to get you taken care of. Thanks for everything Sier More

by Ems Vermeulen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson, Sierra Spear
Jul 05, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 26, 2022

I purchased a Chevy suburban that drives like a dream. Kaylee was AMAZING very attentive from the start she stayed in contact throughout the entire process (thank you!) finance was mostly a breeze but Ray More

by Taylor.leger54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in finance, Bret Underwood, Kaylee Deese, Alexis Wagner
Jun 27, 2022 -

West Hills Chrysler Jeep Dodge responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing West Hills Chrysler Jeep Dodge! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 25, 2022

Fast, professional sales team. This was my third new vehicle purchase through them and they keep getting better. More

by schnick642
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Deese, Megan Steiner
Jun 27, 2022 -

West Hills Chrysler Jeep Dodge responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing West Hills Chrysler Jeep Dodge! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 18, 2022

The lack of customer service after a vechile is bought needs work. Tell the customer from service to parts and then to sale to get stuff accomplished is lacking. More

by jimatkinson787
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikaela Mallis, Arianna Montgomery
Jun 20, 2022 -

West Hills Chrysler Jeep Dodge responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Jim, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 17, 2022

This team is great and goes above and beyond for their customers. I appreciate all their hard work and dedication to their customers. More

by Randigonzales2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Underwood, Liberty Anderson, Mikaela Mallis, Kaylee Deese
Jun 20, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 17, 2022

Mikaela was the best Sales Associate that I ever bought a car from (and I bought many). If she didn't know the answer to my questions, she was quick to research and get back to me. Overall, she was courteo More

by Holleybaby
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mikaela Mallis, Kaylee Deese
Jun 20, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

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