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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,269 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,269 reviews

June 18, 2022

The lack of customer service after a vechile is bought needs work. Tell the customer from service to parts and then to sale to get stuff accomplished is lacking. More

by jimatkinson787
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikaela Mallis, Arianna Montgomery
Jun 20, 2022 -

West Hills Chrysler Jeep Dodge responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Jim, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 17, 2022

This team is great and goes above and beyond for their customers. I appreciate all their hard work and dedication to their customers. More

by Randigonzales2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Underwood, Liberty Anderson, Mikaela Mallis, Kaylee Deese
Jun 20, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 17, 2022

Mikaela was the best Sales Associate that I ever bought a car from (and I bought many). If she didn't know the answer to my questions, she was quick to research and get back to me. Overall, she was courteo More

by Holleybaby
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mikaela Mallis, Kaylee Deese
Jun 20, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 15, 2022

Jeep dealership was very helpful and made my experience of buying a car very positive. More

by Wendyht24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alden , Mikaela Mallis
Jun 16, 2022 -

West Hills Chrysler Jeep Dodge responded

Thanks for your feedback on your recent visit to West Hills Chrysler Jeep Dodge. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 12, 2022

Lyss was so patient no pressure and really listened to my wants and needs and helped me find the perfect vehicle! The whole experience was great and I feel confident in my purchase. Tyler in finance was awe More

by Smoonmeows88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson, Alexis Wagner, Lyss Libiternos
Jun 13, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for choosing West Hills Chrysler Jeep Dodge, your feedback and rating mean a lot to us. We're glad Less and our team were able to help, and we hope to see you again! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 06, 2022

Friendly staff. Appreciate your patience while i looked through the vehicle and decided to purchase. More

by tullissj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Natividad, Julia Des Jarlais, Jonathan Riggins
Jun 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at West Hills Chrysler Jeep Dodge. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 06, 2022

What a great experience! I went there to have a key fob reprogrammed and ended up driving home in a Ford Ecosport! They gave me an outstanding trade in on my Jeep and a great More

by Marge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will in finance, Nick Carlson
Jun 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Marge, thank you for sharing your thoughts about your experience with West Hills Chrysler Jeep Dodge. We appreciate your business and hope you enjoy your new Ford Ecosport! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

Jun 06, 2022 -

Marge responded

Loving it so far! Thanks again.

June 05, 2022

Megan is awesome, she conducted business professionally. She even went above and beyond after the sale. I realized I left my house key and other car key on my key ring, and she went out of her way and deliv More

by charleybarley8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lash, Megan Steiner
Jun 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Megan and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 05, 2022

It was a Great experience and Megan was super knowledgeable and helpful. Would recommend shopping with her. More

by It’s just joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson, Michael Lash, Megan Steiner
Jun 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you so much for your wonderful review, Joe! We are thrilled that Megan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing West Hills Chrysler Jeep Dodge! Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

June 05, 2022

Arianna was wonderful and it was actually a great experience! They were easy to work with and so helpful along each step. Arianna really listened to what I needed and was so helpful! More

by kimberlyjames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Montgomery
Jun 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you so much for your excellent review! We are so glad that Arianna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Bret Underwood General Manager bunderwood@westhillscjd.com 360-731-9144 (call or text)

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